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Fusion BPO Services acquires O'Currance Teleservices as part of its Growth and Diversification Plans

By: PRLog
PR Log - Feb 08, 2012 - Montreal, Quebec - Fusion BPO Services is pleased to announce the acquisition of O’Currance Inc., a portfolio company of Riverlake Partners.  O’Currance is one of the leading providers of Direct Response marketing telesales services in the U.S.  The terms of the transaction were not disclosed.

O’Currance is based out of Draper, Utah. Founded in 1994, it has over 300 employees.

O’Currance Inc. has a proven model of both work-at-home and brick-and-mortar agents which has provided flexibility in delivering reliable call handling capabilities and proven results for its teleservices clientele.

“We at Fusion BPO are very excited about helping O’Currance deepen its presence in Direct Response marketing in the U.S. and look forward to a successful integration with O’Currance.” Pankaj Dhanuka, Director, Fusion BPO Services Group

The acquisition will strengthen the marketing foothold of Fusion BPO Services in the U.S with a broad client-base spanning multiple verticals including customer service, infomercials, telecommunications, etc.

Fusion BPO Services Group aims to maintain its track record of acquiring and successfully integrating, companies in Canada and the U.S.

“Integrating O’Currance telemarketing capabilities with Fusion BPO’s current service offering provides a great opportunity for both companies to become more efficient and deliver a higher quality of service to our existing customers in multiple verticals.” Kishore Saraogi, Director, Fusion BPO Services Group.

According to Michael D. Lamm, lead M&A advisor on the transaction from Kaulkin Ginsberg, “Fusion was the ideal strategic buyer for O’Currance, as they can leverage O’Currance’s existing client base within direct response, its work-at-home agent model and operational infrastructure to generate substantial growth opportunities for the combined platform.”  Kaulkin Ginsberg represented Riverlake Partners, a private equity firm based in Oregon, on this transaction.  

About Fusion BPO Services
Fusion BPO Services is a leading outsource service provider based in Montreal, Canada. Its end-to-end outsourcing solutions include call center services, telemarketing and lead generation services, along with web marketing and development. Fusion BPO Services has call centers across four countries – the United States, Canada, India and the Philippines. The decade-long work experience makes Fusion BPO Services a preferred destination for reputed clients as well as startups. For further information, log on to -

About O’Currance Inc.
O’Currance Inc. is a leading provider of outsourced, inbound telesales based in Draper, Utah. Founded in 1994, O'Currance Inc. has over 300 employees and utilizes a unique hybrid organization of both work-at-home and brick-and-mortar agents. With over 14 years of experience, it has created a niche for itself in the Direct Response marketing industry by delivering exceptional performance results for some of the industry’s most successful sales campaigns. For further information, log on to -

About Kaulkin Ginsberg
Kaulkin Ginsberg is the leading source of M&A, strategic advice, and timely information for outsourced business services companies since 1989. The firm has completed over 135 transactions representing nearly $3.5 billion in shareholder value for a variety of clients – from small family businesses to Fortune 500 companies.  For more information about Kaulkin Ginsberg, visit

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