Employer
Markets Strategy
By
Wes Thompson
Jefferson
Pilot and Lincoln Financial Group have
each been players in the employer-sponsored business for
years. Until now, Lincoln has not had a consolidated,
consistent approach and growth strategy to bring all of the products
together under one business and profit center. In the New
Lincoln, we will make it happen.
Rationale
While
the timing of this merger makes it even more exciting, building an
Employer Markets business unit makes sense for many marketplace
reasons.
With
the first wave of nearly 80 million baby boomers beginning
to turn 60 this year, the retirement income market is enormous
and there has never been a better time to strengthen our focus on
their
needs. With a strategic approach, we can build valuable links for
investors between the accumulation, protection and income-drawing
years.
In
addition, bringing together the assets of businesses that are dispersed
across multiple business units and both companies allows us to leverage
enterprise expertise and capabilities. And it will greatly strengthen
our
visibility in the marketplace.
Development
Since
the announcement of my new leadership team for Employer Markets,
I have
been working with an integration strategy team of representatives
across
Lincoln and Jefferson Pilot to assess the market and our combined
products, distribution, operational capabilities, strengths, and
challenges. This analysis will help us set strategic direction and
provide
critical data that will determine our operating model and how we
build out
the next level of our organization.
Facts
To
give you some perspective on what Employer Markets will look like
initially, we have developed a fact sheet that illustrates the current
product offerings and numbers of employees associated with those
lines of
business. (See attachment below.)
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Distribution
Due
to the specialized nature of Employer Markets and the cross-selling
opportunities we will enjoy (especially once Lincoln’s retirement plan
businesses join forces with Jefferson Pilot’s Benefit Partners), we will
maintain distribution capability within the Employer Markets business
unit. I intend to hire a head of distribution who will round out
my
leadership team.
Transition
By
the time the merger closes at the end of the first quarter, Employer
Markets will be fully operational as a business unit within the New
Lincoln. Between now and then, I continue to drive the business of
LFD,
and I am working with Warren May on the transition of leadership
for that
business unit.
I
would like to thank all of the members of the Employer Markets Leadership
Team and Strategy Team for their input and insight during the transition
and integration process. As I’ve traveled across Lincoln and Jefferson
Pilot to learn more about this business, I have been overwhelmed
with the
support, enthusiasm and ideas people have for these efforts.
This
is going to be an exciting year for the new Lincoln, and I am looking
ahead with great optimism as we meet the challenges in Employer
Markets.
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Geographic
Locations:
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Lincoln
Financial
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Jefferson
Pilot
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Philadelphia,
PA
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Omaha,
NE
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Ft.
Wayne, IN
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Atlanta,
GA
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Hartford,
CT
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Greensboro,
NC
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Portland,
ME
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Arlington
Heights, IL
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Lincoln
Financial
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Jefferson
Pilot
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Dedicated
Employer Markets Employees*:
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850
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1,150
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Combined
Total Employees:
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over
2000
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Dedicated
Sales Force:
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325**
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120
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Combined
Total Sales Force:
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nearly
450
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No.
6 in defined contribution sponsors
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No.
16 in defined contribution assets
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No.
8 in Group Disability Sales
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No.
21 in defined contribution participants
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No.
13 in Group Life Sales
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DirectorSM
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Alliance®
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Multi-Fund®
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GVA
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Lincoln
IndependenceSM
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Executive
Benefits (COLI, BOLI)
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DB
Pension Business
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Group
Short-term Disability
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Group
Long-term Disability
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Group
Life
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Group
Dental
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Customers
Served:
-
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Lincoln
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Jefferson
Pilot
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Combined
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Plan
Sponsors
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28,500
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31,300
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59,800
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Plan
Participants
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1.2M
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3.65M
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4.85
M
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Ø |
Develop
high level strategy and assumptions—Value
Proposition and Operating
Assumptions
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Ø |
Organizational
design and next tier talent
selection
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Ø |
Develop
detailed integration plans including current and future states—function
and process inventory, operating budgets, locations and headcounts,
and
cost-savings vs. targets
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Ø |
Build
out remaining Employer Markets
organization
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Corp.
Shared Services - - - - - - - - - - - - - - - - - - -
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HR
- Kim
Miner
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Communications
-
Judimarie Thomas
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IT
-
Gerhard Blummers
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_______________________________________________|_____________________________________________________
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Bob
Bates
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Jeff
Coutts
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Diane
McCarthy
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Open
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Mike
Smith
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-
Benefit
Partners
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Product
&
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-
Integration Officer
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Distribution
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Operations
&
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Marketing
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-
Strategy & Profitability
Management
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Relationship
Management
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Program
Management
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Product/Marketing
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Operations
& Rel. Mgmt.
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Distribution
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-
Claire Burns (L&A)
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-
Kelly Clevenger (L&A)
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-
Kathy Gorman (L&A)
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-
Celeste Gurulé (CFB)
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Justin DiLucchio (L&A)
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-
Mark Hackl (Del.)
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Michelle Booth (L&A)
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Nancy Briguglio (LFD)
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Joel Lieginger (L&A)
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Tom McConnell (Del.)
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Roberta Tielinen (L&A)
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Jim McCrory (LFD)
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Shaun Patel (LFD)
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Tony Laudato (L&A)
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Steve Johnson (L&A)
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Bob Bond (ERM)
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Karina Istvan (LFD)
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Marcy Arnold (AMG)
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Carolyn Brody (ERM)
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-
Bob Culver (BP)
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Bill Herx (Del.)
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Garry Spence (ERM)
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Ted Wood (Del.)
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Bob Smith (L&A)
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Emma Ladd (L&A)
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Greg Amick (AMG)
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-
Bob Toth (L&A)
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-
Len Cavallaro (BP)
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Sandy Callahan (BP)
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