6-K
Table of Contents

 
 
SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549
 
FORM 6-K
Report of Foreign Private Issuer
Pursuant to Rule 13a-16 or 15d-16
of the Securities Exchange Act of 1934
For November 12, 2008
Commission File Number 1-14642
ING Groep N.V.
Amstelveenseweg 500
1081-KL Amsterdam
The Netherlands
     Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F.
Form 20-F þ     Form 40-F o
     Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T rule
101(b)(1):                     
     Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T rule
101(b)(7):                     
     Indicate by check mark whether the registrant by furnishing the information contained in this Form is also thereby furnishing the information to the Commission pursuant to rule 12g3-2(b) under the Securities Exchange Act of 1934.
Yes o       No þ
If “Yes” is marked, indicate below the file number assigned to the registrant in connection with Rule 12g3-2(b).
THIS REPORT ON FORM 6-K SHALL BE DEEMED TO BE INCORPORATED BY REFERENCE IN THE REGISTRATION STATEMENT ON FORM F-3 (FILE NO. 333-130040) OF ING GROEP N.V. AND TO BE A PART THEREOF FROM THE DATE ON WHICH THIS REPORT IS FURNISHED, TO THE EXTENT NOT SUPERSEDED BY DOCUMENTS OR REPORTS SUBSEQUENTLY FILED OR FURNISHED.
 
 

 


TABLE OF CONTENTS

SIGNATURE


Table of Contents

This Report contains a copy of the following:
(1)   The Press Release issued on November 12, 2008.

 


Table of Contents

     
(ING LOGO)   CORPORATE COMMUNICATIONS
     
PRESS RELEASE   12 November 2008
ING reports underlying net loss of EUR 585 million in 3Q
  Underlying net loss of EUR 585 million driven by crisis in the financial markets
    Pre-tax impairments on equities, pressurised assets and other debt securities totalling EUR 1,505 million
 
    Negative revaluations through P&L on real estate and private equity totalling EUR 333 million
 
    Negative impact of other market-related items of EUR 265 million through P&L
 
    Net loss of EUR 478 million in line with preliminary results announced on 17 October
 
    Net loss per share of EUR 0.22, compared to net profit per share of EUR 1.08 in third quarter of 2007
 
    Net profit of EUR 2,982 million year-to-date, versus EUR 6,759 million for the first nine months of 2007
  Sound commercial performance despite difficult operating environment
    Net production of client balances up EUR 38 billion, excluding impact of currencies, to EUR 1,528 billion
 
    Retail deposits grew EUR 6.7 billion and total Bank deposits grew by EUR 12.9 billion excluding FX impact
 
    Insurance new sales down 8.5% on a constant currency basis
  Capital buffers reinforced following transaction with Dutch State
    All capital ratios within target during the third quarter, prior to transaction with Dutch State
 
    EUR 10 billion purchase of core tier-1 securities by Dutch State to be completed on 12 November 2008
 
    Pro-forma ING Bank Tier-1 ratio will increase to 10%; Pro-forma Core Tier-1 ratio will increase to 8%
 
    Pro-forma ING Group Debt/Equity ratio will improve to under 10%
 
    Final 2008 dividend suspended leaving total 2008 dividend at EUR 0.74 per share paid in August
Chairman’s Statement
“The third quarter was extremely challenging for financial institutions. Financial markets deteriorated rapidly toward the end of the quarter, with steep declines in equity markets, widening credit spreads, declining property prices and the failure of several banks. Against this background, ING reported its first ever quarterly loss, following EUR 1.5 billion of impairments and losses. That brought our underlying net profit for the first nine months of the year to EUR 2.9 billion,” said Michel Tilmant, CEO of ING.
“In these increasingly turbulent times, ING acted proactively to reinforce its capital base after the Dutch government made funds available to help stabilise the financial system and create a level playing field. The financial services industry is about trust, and as our customers face uncertain times it is essential that they have no reason to be concerned about the strength of ING as their financial partner. The EUR 10 billion capital injection from the Dutch State helped to reassure our customers who entrust their savings and investments to ING. In addition, the sale of our Taiwan life business will significantly reduce our exposure to long-term interest rates, reducing risks within the company. Following these transactions, our capital position is stronger and we have capacity to absorb the impact of a further deterioration in financial markets.”
“ING’s commercial performance was resilient, even in this challenging and highly competitive environment. Net production of client balances, excluding the impact of currencies, was EUR 38 billion in the third quarter, driven by savings and deposits growth of EUR 12.9 billion and lending growth of EUR 22.9 billion. New life sales declined 8.5% excluding currency impacts amid reduced demand for investment products. However, ING’s broad product expertise enabled us to respond to customers’ changing needs.”
“As we approach the end of 2008, markets continue to be turbulent, so we expect pressure on asset prices to continue to impact results in the fourth quarter, while weakening economic conditions will put pressure on results into 2009. Our priority is to sustain commercial momentum by remaining focused on our customers, while managing our risks, capital and expense base with the discipline that these exceptional times require.”
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Contents:
ING Group Key Figures
    2  
Insurance Europe
    6  
Insurance Americas
    7  
Insurance Asia/Pacific
    8  
Wholesale Banking
    9  
Retail Banking
    10  
ING Direct
    11  
Appendices
    12  

 


Table of Contents

ING GROUP
ING Group: Key Figures
                                                                 
In EUR million   3Q2008   3Q2007   Change   2Q2008   Change   9M2008   9M2007   Change
 
Underlying1 result before tax
                                                               
Insurance Europe
    101       362       -72.1 %     397       -74.6 %     838       1,483       -43.5 %
Insurance Americas
    -214       490       -143.7 %     375       -157.1 %     458       1,623       -71.8 %
Insurance Asia/Pacific
    19       151       -87.4 %     124       -84.7 %     325       463       -29.8 %
Corporate line Insurance
    -453       291               250               -320       738          
 
Underlying result before tax from Insurance
    -547       1,294       -142.3 %     1,146       -147.7 %     1,301       4,307       -69.8 %
 
Wholesale Banking
    40       279       -85.7 %     365       -89.0 %     975       1,547       -37.0 %
Retail Banking
    420       651       -35.5 %     558       -24.7 %     1,616       1,881       -14.1 %
ING Direct
    -47       120       -139.2 %     179       -126.3 %     286       456       -37.3 %
Corporate line Banking
    -629       53               -2               -587       -69          
 
Underlying result before tax from Banking
    -216       1,103       -119.6 %     1,101       -119.6 %     2,290       3,816       -40.0 %
 
Underlying result before tax
    -763       2,397       -131.8 %     2,247       -134.0 %     3,591       8,123       -55.8 %
 
Taxation
    -185       375       -149.3 %     329       -156.2 %     653       1,345       -51.4 %
Result before minority interests
    -578       2,022       -128.6 %     1,918       -130.1 %     2,938       6,778       -56.7 %
Minority interests
    8       72       -88.9 %     -23       -134.8 %     9       214       -95.8 %
 
Underlying net result
    -585       1,950       -130.0 %     1,941       -130.1 %     2,928       6,564       -55.4 %
 
Net gains/losses on divestments
    178       444               2               225       444          
Net result from divested units
    4       -5               5               24       22          
Special items after tax
    -74       -83               -28               -196       -271          
 
Net result (attributable to shareholders)
    -478       2,306       -120.7 %     1,920       -124.9 %     2,982       6,759       -55.9 %
 
Net result per share (in EUR)
    -0.22       1.08       -120.4 %     0.94       -123.4 %     1.46       3.14       -53.5 %
 
KEY FIGURES
                                                               
Net return on equity2
    11.2 %     23.8 %             19.0 %             11.2 %     23.8 %        
Assets under management (end of period)
    608,100       637,900       -4.7 %     614,000       -1.0 %     608,100       637,900       -4.7 %
Total staff (FTEs end of period)
    130,629       123,026       6.2 %     130,988       -0.3 %     130,629       123,026       6.2 %
 
1   Underlying results is a non-GAAP measure for results excluding divestments and special items as specified in Appendix 2
 
2   Year to date Note: small differences are possible in the tables due to rounding
Resilient commercial performance despite difficult environment
ING GROUP
Underlying net result (EUR million)
(BAR GRAPH)
The global credit and liquidity crisis intensified during the third quarter of 2008. Financial markets weakened as the failure of several major financial institutions unfolded, triggering a further deterioration in asset prices, a rise in credit spreads and a shift among customers to low-risk investments.
Within this context, ING reported its first-ever quarterly loss. The third quarter underlying net result was EUR -585 million compared with a profit of EUR 1,950 million a year earlier.
Results were negatively impacted by EUR 1,505 million of pre-tax impairments and losses on equities, pressurised assets and other debt securities. Of this amount, listed equity securities accounted for EUR 628 million. Impairments on pressurised assets including US subprime RMBS, Alt-A RMBS and CDO/CLOs totalled EUR 409 million. EUR 468 million was attributable to other debt securities, of which EUR 416 million related to financial institutions’ debt.
Revaluations on real estate and private equity were EUR -333 million. Other market impacts, including DAC unlocking, equity and foreign exchange hedge results, and other market-related items, totalled EUR -265 million.
Negative revaluations on ING’s Alt-A, subprime and CDO investments of EUR 1.6 billion after tax were reflected in shareholders’ equity.
Commercial results were generally sound. However, results were affected as volatile financial markets reduced customer demand for investment products, while declining asset values led to lower fee-based income, and margins on savings and deposits were under pressure.
Loan loss provisioning at the Bank

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(PIE CHART)
increased to EUR 373 million due to the market turmoil and exposure to Icelandic banks.
ING’s commercial growth was robust, with EUR 38 billion net production of client balances, excluding currency effects. Including the impact of currencies, total client balances rose to EUR 1,528 billion at 30 September. Client savings and deposits accounted for EUR 12.9 billion of the net production (excluding currency effects), of which EUR 6.7 billion was from retail customers, underscoring ING’s position of strength as one of the world’s largest savings banks.
ING supported clients’ lending needs, carefully balancing disciplined loan growth with higher margins. Of the client balance net production, bank lending contributed EUR 22.9 billion.
On a constant currency basis, new life sales (APE) declined 8.5% due to lower demand for investment-linked and spread lending products. The value of new business (VNB) declined 3.3%.
Operating expenses increased 3.6% from the third quarter of 2007. The increase in mature markets was 3.1%, while expenses in growth businesses increased 10.1% to support expansion. Compared to the second quarter of 2008, operating expenses were flat excluding the acquisition of CitiStreet.
The effective tax rate was 24.2%. The Group’s effective tax rate for the full year is expected to be below 20%.
ING recorded a net loss of EUR 478 million for the quarter, compared to a profit of EUR 2,306 million in the comparable period of 2007. The loss in this quarter includes a EUR 182 million sales gain from the Mexican insurance business, a EUR 47 million integration provision for the CitiStreet acquisition and EUR 27 million in restructuring costs for the Dutch retail bank.
Insurance: Key Figures
                         
In EUR million   3Q2008   3Q2007   Change
 
Gross premium income
    10,380       11,107       -6.5 %
Total investment and other income
    1,977       3,091       -36.0 %
Operating expenses
    1,289       1,305       -1.2 %
 
Underlying result before tax
    -547       1,294       -142.3 %
 
KEY FIGURES LIFE
                       
 
Underlying result before tax
    -730       966       -175.6 %
 
Expenses/premiums life insurance (YTD)
    13.4 %     14.7 %        
Expenses/AUM investment products (YTD)
    0.79 %     0.73 %        
 
Single-premium sales
    6,575       8,992       -26.9 %
Annual-premium sales
    969       1,041       -6.9 %
Total new sales (APE)
    1,627       1,940       -16.1 %
Value of new business
    266       298       -10.7 %
Internal rate of return (YTD)
    15.0 %     13.4 %        
 
KEY FIGURES NON-LIFE
                       
 
Underlying result before tax
    184       329       -44.1 %
 
Claims ratio (YTD)
    63.6 %     65.7 %        
Expense ratio (YTD)
    29.8 %     30.8 %        
 
Combined ratio (YTD)
    93.3 %     96.5 %        
 
The net loss per share was EUR 0.22, versus a profit of EUR 1.08 in the third quarter of 2007. The total number of shares outstanding decreased by 4.4% from a year earlier to 2,033 million.
Insurance
Insurance recorded an underlying result before tax of EUR -547 million, bringing year-to-date profit to EUR 1,301 million. This loss was driven by impairments on equity and debt securities, as well as negative fair value changes on investments due to deterioration in the financial markets.
US Wealth Management and the pension funds in Central & Rest of Europe received strong inflows. However, consumer appetite for investment-linked products was dampened. In Europe and Asia/Pacific, consumers shifted to more traditional life products.
To respond to market challenges, ING’s product offering evolved to meet customer demand for guarantees and capital protection. ING’s distribution platform was also strengthened. The US acquisition of CitiStreet was completed in July, and in Asia/Pacific bank distribution was reinforced through an exclusive agreement with the Royal Bank of Scotland in Hong Kong, and sales expansion into TMB Bank’s entire branch network in Thailand.
Insurance gross premium income was down 6.5%, but flat on a constant currency basis. Increases in the US were offset by decreases in Japan, Taiwan and the Benelux, stemming from reduced demand for investment-linked products.
Commissions increased 23.5% on a constant currency basis, mainly attributable to the CitiStreet and Latin America pension business acquisitions.
Investment and other income declined by EUR 1,114 million or 33.4% on a constant currency basis. Capital gains on

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Banking: Key Figures
                         
In EUR million   3Q2008   3Q2007   Change
 
Total underlying income
    2,625       3,493       -24.8 %
Operating expenses
    2,468       2,321       6.3 %
Gross result
    157       1,172       -86.6 %
Addition to loan loss provision
    373       69       440.6 %
 
Underlying result before tax
    -216       1,103       -119.6 %
 
KEY FIGURES
                       
Interest margin
    1.00 %     0.91 %        
Underlying cost/income ratio
    94.0 %     66.5 %        
Risk costs in bp of average CRWA
    54       8          
Risk-weighted assets (end of period)
    329,568       373,209       -11.7 %
Underlying RAROC after tax
    -1.9 %     20.6 %        
Economic capital (average over period)
    18,963       13,995       35.5 %
Loans and advances to customers1
    608,286       567,399       7.2 %
Customer deposits1
    565,760       542,631       4.3 %
 
1   30 September 2008 compared with 30 June 2008
equity securities of EUR 144 million were more than offset by EUR 444 million in equity impairments. This was partially compensated by EUR 204 million in positive fair value changes of derivatives used to hedge ING’s equity portfolio. Revaluations on real estate of EUR -116 million offset positive rental income, resulting in a EUR 69 million loss on this asset class, while negative revaluations on private equity and alternative assets resulted in a loss of EUR 119 million. Impairments and fair value changes on pressurised assets were EUR 152 million, and impairments on other debt securities were EUR 297 million.
Furthermore, results in the Netherlands were impacted by a EUR 83 million negative revaluation of the provision for guarantees on separate account pension contracts (net of hedging), while in the US, equity-related DAC unlocking had a EUR 130 million negative impact.
Operating expenses were down 1.2%, but increased 4.0% excluding currency impacts, led by the acquisitions in the Americas. Expenses in Europe and Asia declined respectively by 7.3% and 0.4% (constant currencies), reflecting effective cost control.
New life sales (APE) declined 16.1% (8.5% on a constant currency basis) due to weakened demand for investment-linked products in Asia/Pacific and spread lending products in the US. Relative to the second quarter of 2008 sales were down 1.5% mostly from lower sales of investment-linked products in Belgium, the US and Asia/Pacific.
VNB decreased 10.7% (3.3% on a constant currency basis) mainly due to lower sales in Asia/Pacific.
Banking
Banking’s underlying result before tax was EUR -216 million, bringing year-to-date profit to EUR 2,290 million. The market turmoil resulted in pre-tax impairments on pressurised assets, equity securities and debt securities (exclusively financials) totalling EUR 612 million. Real estate revaluations, including EUR 10 million of impairments on development projects, had a negative impact of EUR 98 million. Other negative market impacts were EUR 376 million, of which EUR 292 million related to a foreign exchange loss due to the strong appreciation of the US dollar (offset by an increase in the currency translation reserve). A provision was recorded in the quarter for the deposits guarantee to Icelandic banks. Loan loss provisioning increased to EUR 373 million.
Total underlying income decreased 24.8% to EUR 2,625 million, as strong interest results were more than offset by declines in commissions and negative results in investment and other income.
The interest result rose by 16.2%, driven by the balanced combination of volume growth and improvement of the interest margin. The interest margin was 1.00%, up 9 bps compared to the third quarter of 2007, but down 5 bps compared to the second quarter of 2008.
Commission income declined 6.5% reflecting lower securities and asset management fees. Investment income was negative from EUR 545 million of impairments on bonds and equity securities, and EUR 66 million negative fair value changes on real estate. The loss in other income was mainly caused by a foreign exchange loss due to the US dollar’s appreciation, losses on Lehman Brothers and the provision for the deposits guarantee, partly offset by EUR 240 million in valuation results on non-trading derivatives. A EUR 22 million negative fair value change for real estate associates was recorded in other income.
Loans and advances to customers grew by EUR 34 billion excluding currency impacts and the transfer of mortgages from ING Insurance, as ING supported customers’ financing needs.
Total customer deposits of the banking business increased by EUR 18 billion excluding currency effects despite intense competition for retail savings.
Risk-weighted assets at 30 September were EUR 330 billion, an increase of 2.2% compared with 30 June.
Operating expenses increased 6.3%, consistent with ongoing investments to support business development. In mature markets, recurring operating expenses were up by 3.4%.
Net risk costs increased to EUR 373 million as a consequence of deepening turmoil in the credit markets. Gross additions included EUR 72 million from exposure to Icelandic banks. Releases declined to EUR 76 million, which is the lowest level in the past few years. Net additions amounted to an annualised 54 bps of average credit-risk-weighted assets, versus 36 bps in the second quarter. This quarter, risk costs are above the normalised level of 40-45 bps for the first time since 2003.
RAROC after tax decreased to -1.9%

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from 20.6% in the third quarter of last year, reflecting the quarterly net loss and an increase in economic capital. Economic capital requirements were higher due to the inclusion of ING Bank Turkey and TMB Bank, business growth and methodology refinements.
Assets under Management
ING achieved a net inflow of EUR 2.5 billion in assets under management, despite the uncertainty in financial markets. However, total AUM declined by EUR 6.0 billion, or 1.0%, in the quarter to EUR 608.1 billion. Lower asset prices for equity and fixed income securities had a negative impact of EUR 24.7 billion, while exchange rate fluctuations had a positive impact of EUR 18.4 billion. The divestment of the Mexican Insurance business had a net negative impact of EUR 2.2 billion.
Risk Management
In the third quarter ING recorded EUR 1,505 million in pre-tax impairments and losses through the P&L. Of this amount, listed equity securities accounted for EUR 628 million. Impairments on pressurised assets including US subprime RMBS, Alt-A RMBS and CDO/CLOs totalled EUR 409 million. EUR 468 million was attributable to other debt securities, of which EUR 416 million related to financial institutions’ debt.
ING still bases its market valuations on data provided by vendor pricing services. However, due to market illiquidity, the significance of unobservable assumptions on vendors’ determination of fair value has increased. Therefore, ING changed to level ‘C’ for the majority of subprime and Alt-A RMBS.
ING recorded a EUR 30 million loss on its subprime RMBS portfolio. The fair value at the end of the quarter was 75.2%, down from 79.7% at 30 June, as higher short-term interest rates more than offset the modest narrowing of subprime credit spreads. However, the market value of this book was unchanged at EUR 2.2 billion as the appreciation of the US dollar versus the euro offset the negative revaluation. At 30 September the post-tax revaluation reserve was EUR -480 million.
ING’s US Alt-A RMBS portfolio decreased by EUR 0.9 billion to EUR 21.1 billion. The decline is mainly due to a EUR 1.6 billion negative after-tax revaluation, which was partially offset by the appreciation of the US dollar versus the euro. At 30 September, 87% of ING’s Alt-A RMBS was AAA rated, and the entire portfolio was fair valued at 75.0% of amortised cost. The market prices of Alt-A RMBS were hampered by the absence of a liquid market. The after-tax revaluation was EUR -4.6 billion at 30 September.
ING recorded a EUR 198 million pre-tax impairment on the Alt-A RMBS portfolio. Of this amount, ING Direct impaired EUR 130 million, Insurance Americas EUR 47 million, and Wholesale Banking EUR 21 million. The Alt-A RMBS portfolio benefited from the high level of attachment points.
Net exposure to CDO/CLOs increased from EUR 4.3 billion to EUR 4.7 billion. Insurance Americas wrote credit protection on EUR 0.7 billion high grade corporate credits. The fair value of the CDO/CLO portfolio was 91.5% at 30 September. ING recorded a pre-tax loss of EUR 181 million on CDO/CLO exposure, mainly due to fair value changes in Insurance Americas’ investment portfolio and the impairment of one CDO in Wholesale Banking.
Counterparty risk was highlighted in the quarter as a number of financial institutions were no longer able to fulfil their obligations. ING suffered EUR 416 million of pre-tax losses (excluding loan losses) on Lehman Brothers, Washington Mutual and the Icelandic banks. These losses relate to fixed income and derivative exposures, as well as derivative replacement costs.
Amounts due from banks, which consists primarily of short-term loans to other banks and regular settlement flows, decreased slightly to EUR 68.6 billion.
Impairments on listed equity securities amounted to EUR 628 million before tax in the third quarter. Equity exposure for the risk of shareholders was EUR 8.6 billion at 30 September, of which EUR 2.5 billion was hedged via put options.
Capital Management
On 19 October 2008, ING announced the issuance of 1 billion Core Tier-1 Securities for a consideration of EUR 10 billion to the Dutch State. This capital injection will take place on 12 November 2008, and will significantly enhance the Group’s capital position. On a pro-forma basis, including the capital injection as of 30 September, ING Bank’s Core Tier-1 ratio was 8.04%, and the Tier-1 ratio was 10.03%.
Given the exceptional circumstances, ING decided to pass the final dividend for 2008, leaving the total dividend for the year at the EUR 0.74 per share paid as interim dividend in August.
Prior to the capital injection, all of ING’s capital and leverage ratios remained within target during the third quarter, despite a EUR 2.2 billion decline in Adjusted Equity due to the payment of the interim dividend, equity market declines and the quarterly loss.
The Group’s debt/equity ratio increased to 14.4% during the quarter, as EUR 1.35 billion was injected into the Bank. Group also paid a EUR 1.5 billion interim dividend to common shareholders. The debt/equity ratio of Insurance improved from 9.2% to 8.0% as a result of divestments and dividend upstreams from subsidiaries, partly compensated by the up-streaming of EUR 0.6 billion in dividends to the Group.
ING Bank’s Tier-1 ratio increased from 8.2% to 8.5%, as the growth of risk weighted assets from EUR 323 billion to EUR 330 billion was more than compensated by an injection of capital from Group. The BIS Capital ratio improved from 11.9% to 12.3%.
The remaining 18 million common shares from the buyback programme were cancelled in early October. At 30 September there were 2,081 million shares in issue, of which 2,033 million were outstanding in the market. By the end of September there were no A preference shares outstanding.

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INSURANCE EUROPE
Insurance Europe: Key Figures
                                                             
    Total       Benelux       Central & Rest of Europe  
In EUR million   3Q2008     3Q2007     Change       3Q2008     3Q2007       3Q2008     3Q2007  
             
Gross premium income
    2,089       2,197       -4.9 %       1,537       1,641         552       556  
Operating expenses
    417       446       -6.5 %       335       361         82       85  
             
Underlying result before tax
    101       362       -72.1 %       0       278         101       84  
             
LIFE INSURANCE
                                                           
             
Underlying result before tax
    -5       227       -102.2 %       -104       143         99       84  
             
Single-premium sales
    639       640       -0.2 %       364       473         275       168  
Annual-premium sales
    169       168       0.6 %       59       40         110       128  
Total new sales (APE)
    233       232       0.4 %       95       87         138       145  
Value of new business
    91       92       -1.1 %       18       18         73       74  
Internal rate of return (YTD)
    17.9 %     14.3 %               12.3 %     11.7 %       24.5 %     16.8 %
             
NON-LIFE INSURANCE
                                                           
             
Underlying result before tax
    106       135       -21.5 %       104       135         2       0  
             
Claims ratio
    55.7 %     53.1 %               55.8 %     51.6 %                  
Expense ratio
    36.5 %     36.1 %               36.6 %     38.0 %                  
             
Combined ratio
    92.3 %     89.2 %               92.4 %     89.6 %                  
             
Results affected by weaker markets
• Underlying result before tax down 72.1%
• Pension inflows in Central Europe increase 48.9%
• Operating expenses decline 6.5%
INSURANCE EUROPE
Underlying result before tax (EUR million)
(BAR GRAPH)
Results were significantly impacted by negative fair value changes on real estate and private equity investments, and the impairment of an equity investment in a bank loan fund. Insurance Europe has responded to the recent market developments by further de-risking the investment portfolio through equity hedges. At the same time, additional emphasis has been placed on managing the business efficiently and prudently, resulting in lower operating expenses.
Commercial performance was favourable despite the market turmoil. The net inflow of pension funds in Central & Rest of Europe grew 48.9% to EUR 543 million. In the Netherlands, small and medium sized enterprise pension sales improved, while retail life sales faced headwinds. Unit-linked and variable annuity product sales were negatively impacted by market performance across Europe.
Sales (APE) and value of new business (VNB) were flat compared with last year, when they were boosted by the Romanian second-pillar pension fund launch. Excluding this, sales increased 16.4% and VNB jumped 36.2%. Life sales and VNB in Central Europe increased 22.2% and 52.5% respectively due to higher pension inflows. Sales and VNB in the Benelux increased from the inclusion of group life renewals in the Netherlands.
Underlying result before tax dropped by 72.1% to EUR 101 million. Income from real estate was EUR -69 million, and income on private equity was EUR -68 million. Financial market distress also led to a EUR 20 million impairment on an equity investment in a bank loan fund and an EUR 83 million increase in the provision for pension contract guarantees (net of hedging). Last year’s capital upstream (EUR 5 billion) negatively affected investment income by an estimated EUR 32 million. These factors were partly offset by a EUR 46 million derivative hedge revaluation and lower operating expenses.
Lower investment income particularly impacted life results in the Benelux, which reported a loss of EUR 104 million. Non-life results in the Benelux were down 23.0%, mainly due to releases of disability provisions in the third quarter of 2007. Results for Central & Rest of Europe rose 18.8% to EUR 101 million due to a EUR 16 million increase in Poland, driven by higher fee income, lower expense provisions and favourable currency effects.
Gross premium income was down 4.9%. Operating expenses fell 6.5%, mostly attributable to cost containment in the Netherlands. Expenses in Central & Rest of Europe decreased 4.7% mainly from lower greenfield expenses.

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INSURANCE AMERICAS
Insurance Americas: Key Figures
                                                                               
    Total       United States       Canada       Latin America  
In EUR million   3Q2008     3Q2007     Change       3Q2008     3Q2007       3Q2008     3Q2007       3Q2008     3Q2007  
                   
Gross premium income
    5,411       5,447       -0.7 %       4,561       4,522         718       747         132       178  
Operating expenses
    611       544       12.3 %       408       357         137       143         66       44  
                   
Underlying result before tax
    -214       490 -       143.7 %       -376       309         97       108         65       72  
                   
LIFE INSURANCE
                                                                             
                   
Underlying result before tax
    -346       359       -196.4 %       -376       309                           30       50  
                   
Single-premium sales
    4,402       5,704       -22.8 %       3,891       5,654                           511       51  
Annual-premium sales
    419       388       8.0 %       296       313                           123       75  
Total new sales (APE)
    859       958       -10.3 %       685       879                           174       80  
Value of new business
    81       73       11.0 %       56       64                           25       9  
Internal rate of return (YTD)
    13.3 %     10.8 %               12.4 %     10.7 %                         17.7 %     11.9 %
                   
NON-LIFE INSURANCE
                                                                             
                   
Underlying result before tax
    132       130       1.5 %                         97       108         35       22  
                   
Claims ratio
    68.3 %     70.9 %                                 67.7 %     65.3 %       70.7 %     83.0 %
Expense ratio
    26.7 %     28.2 %                                 28.8 %     27.8 %       7.4 %     29.0 %
                   
Combined ratio
    95.0 %     99.1 %                                 96.6 %     93.2 %       78.1 %     112.0 %
                   
Solid sales despite market volatility
• Market turmoil triggers loss of EUR 214 million
• Investment and credit losses amount to EUR 365 million
• VNB up 22.7% excluding currencies
INSURANCE AMERICAS
Underlying result before tax (EUR million)
(BAR GRAPH)
Market turmoil led to significant credit- and interest-related losses, resulting in an underlying loss. Despite the challenging markets, wealth management and insurance sales showed solid growth, reflecting innovative product development and distribution expansion.
The underlying loss before tax of EUR 214 million was driven by EUR 365 million in interest and credit-related losses and EUR 130 million in negative equity-related DAC unlocking.
Results before tax decreased in all regions. The US was impacted most, with EUR 357 million in net impairments and interest-related losses, the EUR 130 million of negative equity-related DAC unlocking, and EUR 51 million negative return on alternative assets leading to an underlying loss before tax of EUR 376 million. Latin America’s result decreased 9.7%, or 7.1% excluding currency effects, to EUR 65 million reflecting a reduction of EUR 41 million in investment returns. Results in Canada declined 10.2%, or 3.0% excluding currencies, as lower investment results offset improved underwriting results.
Gross premium income across the region was flat, but increased 8.6% excluding currencies. The US delivered higher annuity, retirement services and individual life sales, while Latin America and Canada saw higher sales overall.
Life premium income rose 1.3%, or 11.0% excluding currencies, led by higher annuity and retirement services sales in the US. Net flows in core retirement services and variable annuities were strong at EUR 1,331 million, up 55.2%. Gross premiums in Latin America declined 25.8%, or 18.0% excluding currencies, primarily due to the Chile health business divestment in the first quarter of 2008. Excluding the impact of this divestment, gross premiums increased 32.0% thanks to annuity sales in Chile and Argentina. In Canada, premium income increased 3.6% to EUR 718 million on higher average premiums in personal lines, excluding currencies.
Operating expenses rose 12.3%, or 22.0% excluding currencies, due to the acquired Latin America pension business and CitiStreet. Excluding expenses from these acquisitions, expenses rose 1.8%.
The value of new life business increased 11.0%, or 22.7% excluding currency effects, and the IRR improved to 13.3%. VNB in Latin America improved due to higher sales, the acquisition of the Santander pension business and improving IRRs.
In October, the government of Argentina proposed legislation to nationalise the private pension system. The carrying value of ING’s pension fund business is EUR 137 million.

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INSURANCE ASIA/PACIFIC
Insurance Asia/Pacific: Key Figures
                                                                                                                   
    Total       Australia & NZ       Japan       South Korea       Taiwan       Rest of Asia  
In EUR million   3Q08     3Q07     Change       3Q08     3Q07       3Q08     3Q07       3Q08     3Q07       3Q08     3Q07       3Q08     3Q07  
                               
Gross premium income
    2,873       3,454       -16.8 %       112       96         1,054       1,500         821       896         564       715         322       247  
Operating expenses
    266       292       -8.9 %       52       56         42       47         54       67         55       62         63       60  
                               
Underlying result before tax
    19       151       -87.4 %       24       49         -29       25         35       69         0       0         -11       8  
                               
LIFE INSURANCE
                                                                                                                 
                               
Underlying result before tax
    18       151       -88.1 %       24       49         -29       25         35       69         0       0         -12       8  
                               
Single-premium sales
    1,534       2,647       -42.0 %       615       1,224         723       1,162         93       77         21       154         82       30  
Annual-premium sales
    382       485       -21.2 %       37       16         52       57         178       239         49       117         65       56  
Total new sales (APE)
    535       750       -28.7 %       99       138         124       173         187       247         52       132         73       59  
Value of new business
    93       133       -30.1 %       11       15         12       12         26       43         29       55         15       9  
Internal rate of return (YTD)
    16.4 %     16.7 %               19.2 %     21.3 %       11.8 %     11.5 %       19.2 %     24.8 %       23.3 %     19.2 %       13.9 %     9.1 %
                               
Challenging markets impact investment-linked sales
• Sales decline 28.7%
• Result before tax declines to EUR 19 million
• Agreement to sell ING Life Taiwan
INSURANCE ASIA/PACIFIC
Underlying result before tax (EUR million)
(BAR GRAPH)
New sales were impacted by the deterioration in investment markets in the third quarter, which significantly reduced demand for investment products in many countries. Nevertheless, ING maintained or improved its market positions across the region, a sign of its strong product portfolio and distribution capabilities. ING introduced successful new products and also strengthened its distribution networks in Hong Kong and Thailand.
On 20 October 2008, ING reached an agreement with Fubon Financial Holding Co. Ltd. to sell ING Life Taiwan for a consideration of USD 600 million (EUR 447 million). The transaction will result in a net book loss of EUR 427 million and is expected to be closed in the first quarter of 2009, but will be booked in the fourth quarter of 2008 pending regulatory approval.
Underlying result before tax declined 87.4% to EUR 19 million, primarily due to faltering investment and credit markets. Impairments on equity and bond investments, pressurised asset classes and losses attributable to financial counterparties resulted in an impact of EUR 54 million while other negative revaluations and one-offs had an additional impact of EUR 47 million.
Japan recorded a loss before tax of EUR 29 million mainly from the hedge losses on SPVA and EUR 33 million of impairments on bank debt, which was offset by strong profits before impairments in the COLI business. Profit in Korea declined by 49.3% to
EUR 35 million, reflecting revaluations of equity securities and other impairments of EUR 31 million, offset by profits from a higher premium base. Results in Australia/New Zealand declined by 51% to EUR 24 million, driven by a EUR 18 million charge related to a capital guaranteed product, lower fee income on AuM and reduced capital earnings.
Gross premium income declined 16.8%, or 10.4% excluding currency effects, driven by the decrease in sales. Premium income fell in Japan and Taiwan, but increased in Australia and South Korea driven by in-force business retention.
Operating expenses declined 8.9%, or 0.4% excluding currency effects, thanks to disciplined expense management. ING selectively invested in distribution initiatives and infrastructure enhancements to expand its presence across the region.
New sales (APE) declined 28.7%, or 21.0% excluding currency effects, compared with a strong third quarter in 2007. Commercial performance was robust in Korea and Rest of Asia, where new sales were stable and up 37.7%, respectively, excluding currency effects. Consistent with the declines in new sales, the value of new business fell 30.1% or 22.5% excluding currency effects. The overall internal rate of return remained high at 16.4%, broadly consistent with 2007.

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WHOLESALE BANKING
Wholesale Banking: Key Figures
                                                                                                                                     
                                                Structured       Leasing &                                
            Total               GL&PCM       Finance       Factoring       Financial Markets       Real Estate       Other  
In EUR million   3Q08     3Q07     Change       3Q08     3Q07       3Q08     3Q07       3Q08     3Q07       3Q08     3Q07       3Q08     3Q07       3Q08     3Q07  
                                     
Total income
    950       1,003       -5.3 %       277       200         272       134         101       94         111       174         150       308         38       93  
Operating expenses
    715       697       2.6 %       145       127         92       83         58       52         179       172         155       138         86       124  
Gross result
    234       306       -23.5 %       133       72         180       51         43       42         -68       2         -5       170         -49       -31  
Loan loss provision
    195       28       596.4 %       126       -25         48       13         12       6         0       2         9       2         -1       30  
                                     
Underlying result before tax
    40       279       -85.7 %       7       97         132       38         31       36         -68       1         -13       168         -48       -61  
                                     
KEY FIGURES
                                                                                                                                   
Cost/income ratio
    75.3 %     69.5 %               52.1 %     63.7 %       34.0 %     62.3 %       57.3 %     55.3 %       161.1 %     98.7 %       103.0 %     44.8 %       229.3 %     133.6 %
Underlying RAROC after tax
    4.3 %     12.9 %               11.2 %     8.1 %       31.4 %     10.0 %       24.3 %     21.7 %       -7.4 %     -1.2 %       -6.1 %     37.8 %       -24.1 %     24.7 %
Economic capital (average over period)
    9,253       6,250       48.0 %       2,249       1,465         1,496       987         425       389         2,541       1,959         2,064       1,280         476       170  
                                     
Sound commercial performance impacted by turmoil
• Result before tax down 85.7%, but excluding market impacts up 47.3%
• ING Real Estate and Financial Markets affected by turmoil
• Higher income in General Lending and Structured Finance
WHOLESALE BANKING
Underlying result before tax (EUR million)
(BAR GRAPH)
Wholesale Banking benefited from strong demand from borrowers as the credit crisis reduced competition. Selective volume growth was pursued in both General Lending and Structured Finance, coupled with higher margins. Sales income in Financial Markets increased, as did revenues from asset & liability management thanks to interest rate volatility. Client balances, including the impact of currencies, grew in the quarter to EUR 297 billion.
Despite the sound commercial performance, results were inevitably affected by credit-related markdowns and impairments, higher loan loss provisions, and negative revaluations at ING Real Estate.
The underlying result before tax declined to EUR 40 million, a decrease of 85.7%. The total impact of the market turmoil within Wholesale Banking was EUR 371 million, consisting of EUR 72 million in loan loss provisions on Icelandic banks, EUR 88 million of real estate fair value changes, and EUR 211 million of losses on Lehman Brothers and Washington Mutual, and impairments on a collateralised debt obligation (CDO). Excluding the negative impact of these items, Wholesale Banking’s underlying result before tax rose 47.3%.
Income declined 5.3% due to the EUR 211 million credit related markdowns and impairments within Financial Markets and the EUR 88 million negative fair value changes at ING Real Estate, which related primarily to properties in Canada and Australia. Structured Finance benefited from the high demand for credit, doubling income on the prior year. Income in General Lending & PCM increased 38.5% through selective asset growth in General Lending at higher margins. Leasing & Factoring income rose 7.4%. Income in Financial Markets decreased 36.2% as losses on pressurised assets offset strong sales income and asset & liability management revenues.
Underlying operating expenses were under control, increasing just 2.6% in the quarter. This includes the favourable impact of lower compliance costs and the strengthening of the euro compared to 2007. The cost/income ratio was 75.3%, up from 69.5% in the same quarter last year. Excluding the credit crisis impact on income, the cost/income ratio for the third quarter would have been 57.3%.
Risk costs increased to EUR 195 million from EUR 28 million a year earlier. This increase was driven by EUR 72 million for Icelandic banks in General Lending and EUR 48 million in Structured Finance, relating to three specific files within Leveraged Finance.
The RAROC after tax declined to 4.3% due to the market turmoil and a 48.0% increase in economic capital, which was heavily impacted by model changes due to the implementation of Basel II. Compared with the prior quarter, the increase in economic capital was limited to 2.6%.

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RETAIL BANKING
Retail Banking: Key Figures
                                                                                                 
    Total       Netherlands       Belgium       Central Europe       Asia  
In EUR million   3Q2008     3Q2007     Change       3Q2008     3Q2007       3Q2008     3Q2007       3Q2008     3Q2007       3Q2008     3Q2007  
                         
Total underlying income
    1,825       1,860       -1.9 %       1,078       1,183         455       466         203       127         89       83  
Operating expenses
    1,311       1,182       10.9 %       657       677         376       348         219       99         59       57  
Gross result
    513       678       -24.3 %       421       507         79       118         -16       27         30       26  
Addition to loan loss provision
    93       27       244.4 %       52       33         15       7         25       -15         1       1  
                         
Underlying result before tax
    420       651       -35.5 %       369       474         64       111         -41       43         28       24  
                         
KEY FIGURES
                                                                                               
Underlying cost/income ratio
    71.9 %     63.5 %               60.9 %     57.2 %       82.7 %     74.7 %       108.1 %     78.4 %       66.6 %     68.9 %
Underlying RAROC after tax
    22.5 %     39.7 %               48.8 %     56.6 %       20.8 %     36.5 %       -19.6 %     35.0 %       7.9 %     5.4 %
Economic capital (average over period)
    5,782       4,627       25.0 %       2,392       2,480         982       830         957       201         1,451       1,117  
                         
Maintaining market share in competitive environment
  Growth of savings/deposits
 
  Pressure on margins as a result of liquidity crisis
 
  ING Bank Turkey negatively affected by fair value changes on derivatives
RETAIL BANKING
Underlying result before tax (EUR million)
(BAR GRAPH)
As the credit crisis deepened, competition for savings increased, putting pressure on margins. Especially in the Benelux, new entrants made aggressive offerings in search of liquidity. ING maintained volume in savings through product innovation and investments in growth.
Total client balances in the quarter were up by 2.4% to EUR 491 billion, including positive currency effects. Average savings and deposits volume increased in the Benelux compared to the previous quarter. Despite economic growth slowing down in emerging markets in the third quarter, ING was able to grow or maintain its positions within several key savings markets.
Retail Banking’s underlying result before tax declined 35.5% to EUR 420 million. Results in the Netherlands and Belgium declined by 22.2% and 42.3% respectively, due to margin pressure and lower commission income. In Central Europe, ING Bank Turkey recorded a loss of EUR 59 million due to negative fair value changes on interest derivatives, investments for re-branding and additional branches. Excluding the negative fair value change in ING Bank Turkey underlying result before tax in Central Europe was nil. The decline compared with last year is mainly explained by a net release in Poland of loan loss provisions during the third quarter of 2007 and additional investments. Results in Asia increased 16.7%, boosted by a EUR 5 million result from TMB and a EUR 12 million dividend from Bank of Beijing.
Excluding the negative fair value change in ING Bank Turkey, underlying income increased 0.3%. Competitive client offerings on fixed and variable savings increased volumes, offsetting higher funding costs as a result of the liquidity crisis, especially in the Benelux. Compared with the same quarter last year, commission income declined 1.3%.

Operating expenses increased 10.9%, driven by the inclusion of ING Bank Turkey and investments in Ukraine, Romania and Poland. In the Netherlands, expenses declined 3.0% supported by a provision release and cost efficiency improvements. In Belgium, expenses grew 8.0% due to increased advertising, branch network investments, and mandatory salary increases in line with inflation. The restructuring programmes in the Benelux are progressing according to plan. Outside the Benelux, expenses increased 77.7% or EUR 122 million, reflecting the inclusion of ING Bank Turkey and investments to grow the branch network.
Loan loss provisions increased by EUR 66 million to EUR 93 million due to the inclusion of ING Bank Turkey, portfolio growth and some specific Mid-corporate files in the Benelux. The third quarter of 2007 was also supported by net releases in Poland.
The RAROC after tax decreased to 22.5% from 39.7% due to lower results combined with a EUR 1.2 billion increase in economic capital. ING Bank Turkey added EUR 0.7 billion and TMB EUR 0.2 billion.

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ING DIRECT
ING Direct: Key Figures
                         
In EUR million   3Q2008     3Q2007     Change  
 
Total underlying income
    458       536       -14.6 %
Operating expenses
    420       401       4.7 %
Gross result
    38       135       -71.9 %
Addition to loan loss provision
    85       15       466.7 %
 
Underlying result before tax
    -47       120       -139.2 %
 
KEY FIGURES
                       
Interest margin
    0.96 %     0.74 %        
Cost/income ratio
    91.7 %     74.9 %        
Underlying RAROC after tax
    -0.7 %     13.9 %        
Economic capital (average over period)
    3,484       2,843       22.5 %
 
Solid commercial results offset by market turmoil
  Client retail balances up EUR 7.0 billion
 
  455,000 new clients
 
  Excluding impairments of EUR 217 million, result before tax up 42% on 3Q2007
TOTAL RETAIL BALANCES
(EUR bln, end of period)
(BAR GRAPH)
ING DIRECT
Underlying result before tax (EUR million)
(BAR GRAPH)
ING Direct showed solid commercial results and net inflows. However, the third quarter was severely impacted by impairments of EUR 217 million on ING Direct’s investment portfolio.
Production of client retail balances reached EUR 7.0 billion, driven by growth in funds entrusted and residential mortgages. Including positive currency effects of EUR 5.4 billion, total client retail balances increased to EUR 330 billion at the end of September. Total funds entrusted increased by EUR 2.1 billion at comparable exchange rates, mainly driven by strong growth in Germany. Residential mortgages grew by EUR 6.4 billion at comparable exchange rates. Total off-balance sheet funds however declined by EUR 1.2 billion to EUR 16.2 billion as a result of stock market deterioration.
During the quarter, customers worldwide became more active in re-allocating their account balances among multiple financial institutions to maximise protection from government guarantees. ING Direct added 455,000 new clients, an increase of 13% over the second quarter, bringing the total number of clients to 21.7 million.
The mortgage loan and investment portfolios of ING Direct have performed relatively well. However, in the third quarter, cash flows from interest rate or principal repayments on 13 of the 734 Alt-A bonds in the portfolio were deemed to be uncertain. As a result, ING Direct calculated a EUR 40 million estimated credit loss which triggered a EUR 130 million pre-tax impairment under IFRS accounting rules.
Underlying result before tax amounted to EUR -47 million, compared with EUR 120 million in the third quarter of 2007 and EUR 179 million in the second quarter of 2008. Results were heavily impacted by impairments totalling EUR 217 million, reported as negative investment income. This figure consists of EUR 130 million for Alt-A RMBS, EUR 81 million on Washington Mutual, and EUR 6 million on subprime RMBS. Results excluding impairments were EUR 170 million, an increase of 42% versus the third quarter of 2007 and a decrease of 5% on the prior quarter. Investments in new business development were stable at EUR 88 million.
Total underlying income was EUR 458 million, a decline of 14.6%. Excluding impairments, income was EUR 675 million, up 25.9%. This was driven by interest result growth, especially in the US and Canada. The interest margin increased to 0.96%.
Operating expenses were EUR 420 million, an increase of 4.7%. This was predominantly a result of higher staff numbers and the inclusion of Interhyp from August 2008, partly offset by the impact of currencies. The cost/ income ratio increased to 91.7% from 74.9% in the third quarter of 2007 and 64.8% in the previous quarter, due to impairments. Excluding impairments, the ratio improved to 62.2% thanks to the strong increase in interest result.
The addition to the provision for loan losses was higher at EUR 85 million, largely due to the US and Germany. Within ING Direct’s own originated mortgage portfolio in the US, non-performing loans have risen to 1.9%, but the portfolio has performed better than the industry benchmark for prime adjustable rate mortgages. The overall portfolio has an average loan to value ratio of 69% and 97% of the mortgages are to owner-occupiers.
The after-tax RAROC declined to -0.7% from 16.0% in the previous quarter and 13.9% in the third quarter of 2007, mainly due to impairments.

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APPENDICES
         
Appendix 1:
  Key Figures per Quarter    
Appendix 2:
  Divestments & Special Items    
Appendix 3:
  ING Group Consolidated P&L: 3rd Quarter    
Appendix 4:
  ING Group Consolidated Balance Sheet    
Appendix 5:
  ING Group Change in Shareholders’ Equity    
Appendix 6:
  ING Group Shareholders’ Equity    
Appendix 7:
  Insurance P&L by Business Line    
Appendix 8:
  Insurance Investment & Other Income    
Appendix 9:
  Banking P&L by Business Line    
Appendix 10:
  Banking Commission, Investment & Other Income    
Appendix 11:
  Life New Business Production    
Appendix 12:
  Direct impact of the Credit and Liquidity Crisis    
Appendix 13:
  Pre-Tax Impairments, Fair Value Adjustments, Revaluations and Other Market Impacts    
Appendix 14:
  Reclassification of Residential Mortgage Backed Securities Investments    
Appendix 15:
  Accounting Treatment of Financial Assets    
Additional information is available in the following documents published at www.ing.com
- ING Group Quarterly Report
- ING Group Statistical Supplement
- Analyst Presentation
- US Statistical Supplement
ING Group’s Annual Accounts are prepared in accordance with International Financial Reporting Standards as adopted by the European Union (‘IFRS-EU’).
In preparing the financial information in this press release, the same accounting principles are applied as in the 2007 ING Group Annual Accounts. All figures in this press release are unaudited. Small differences are possible in the tables due to rounding.
Certain of the statements contained in this release are statements of future expectations and other forward looking statements. These expectations are based on management’s current views and assumptions and involve known and unknown risks and uncertainties. Actual results, performance or events may differ materially from those in such statements due to, among other things, (i) general economic conditions, in particular economic conditions in ING’s core markets, (ii) changes in the availability of, and costs associated with, sources of liquidity such as interbank funding, as well as conditions in the credit markets generally, including changes in borrower and counterparty creditworthiness, (iii) the frequency and severity of insured loss events, (iv) mortality and morbidity levels and trends, (v) persistency levels, (vi) interest rate levels, (vii) currency exchange rates, (viii) general competitive factors, (ix) changes in laws and regulations, and (x) changes in the policies of governments and/or regulatory authorities. ING assumes no obligation to update any forward-looking information contained in this document.

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APPENDIX 1: KEY FIGURES PER QUARTER
ING Group: Key Figures per Quarter
                                                           
In EUR million   3Q2008     2Q2008     1Q2008       4Q2007     3Q2007     2Q2007     1Q2007  
       
Underlying result before tax
                                                         
Insurance Europe
    101       397       339         357       362       679       441  
Insurance Americas
    -214       375       297         439       490       579       555  
Insurance Asia/Pacific
    19       124       182         113       151       153       159  
Corporate line Insurance
    -453       250       -117         896       291       531       -84  
       
Underlying result before tax from Insurance
    -547       1,146       702         1,805       1,294       1,942       1,071  
       
Wholesale Banking
    40       365       570         512       279       604       665  
Retail Banking
    420       558       638         522       651       619       610  
ING Direct
    -47       179       155         73       120       171       165  
Corporate line Banking
    -629       -2       43         45       53       -65       -56  
       
Underlying result before tax from Banking
    -216       1,101       1,405         1,152       1,103       1,329       1,384  
       
Underlying result before tax
    -763       2,247       2,107         2,957       2,397       3,271       2,455  
       
Taxation
    -185       329       509         261       375       467       504  
Underlying result before minority interests
    -578       1,918       1,598         2,696       2,022       2,804       1,951  
Minority interests
    8       -23       24         53       72       76       65  
       
Underlying net result
    -585       1,941       1,574         2,644       1,950       2,727       1,887  
       
Net gains/losses on divestments
    178       2       45         -37       444                  
Net result from divested units
    4       5       15         -26       -5       20       7  
Special items after tax
    -74       -28       -94         -98       -83       -188          
       
Net result (attributable to shareholders)
    -478       1,920       1,540         2,482       2,306       2,559       1,894  
       
Result per share (in EUR)
    -0.22       0.94       0.74         1.18       1.08       1.18       0.88  
       

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APPENDIX 2: DIVESTMENTS & SPECIAL ITEMS
Divestments & Special items after tax per Quarter
                                                           
In EUR million   3Q2008     2Q2008     1Q2008       4Q2007     3Q2007     2Q2007     1Q2007  
       
Underlying net result
    -585       1,941       1,574         2,644       1,950       2,727       1,887  
       
Net gains/losses on divestments
                                                   
- sale Mexico Insurance
    182                                                    
- sale Chile Health
    -4               62                                    
- sale NRG
            2       -17         -129                          
- IPO Brasil
                              93                          
- sale Belgian broker business
                                      418                  
- sale RegioBank
                                      26                  
       
Total gains/losses on divestments
    178       2       45         -37       444                  
       
Result after tax from divested units
    4       5       15         -26       -5       20       7  
       
Net special items:
                                                         
- integration costs Citistreet
    -47                                                    
- restructuring provisions and hedges OYAK Bank
                              -76       -71                  
- combining ING Bank and Postbank
    -27       -28       -24         -23       -12       -188          
- unwinding Postkantoren BV
                    -70                                    
       
Total special items
    -74       -28       -94         -99       -83       -188          
       
Net result (attributable to shareholders)
    -478       1,920       1,540         2,482       2,306       2,559       1,894  
       
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APPENDIX 3: ING GROUP CONSOLIDATED P&L: 3rd QUARTER
ING Group: Consolidated Profit & Loss Account on Underlying Basis
                                                             
    ING Group1       Insurance       Banking  
In EUR million   3Q2008     3Q2007     Change       3Q2008     3Q2007       3Q2008     3Q2007  
             
Gross premium income
    10,380       11,107       -6.5 %       10,380       11,107                    
Interest result banking operations
    2,610       2,257       15.6 %                         2,643       2,274  
Commission income
    1,261       1,224       3.0 %       557       471         704       753  
Total investment & other income
    1,207       3,530       -65.8 %       1,977       3,091         -722       466  
             
Total underlying income
    15,458       18,117       -14.7 %       12,914       14,668         2,625       3,493  
             
Underwriting expenditure
    11,831       11,714       1.0 %       11,831       11,714                    
Operating expenses
    3,757       3,627       3.6 %       1,289       1,305         2,468       2,321  
Other interest expenses
    228       311       -26.7 %       309       355                    
Addition to loan loss provisions/impairments
    404       69       -485.5 %       31                 373       69  
             
Total underlying expenditure
    16,221       15,720       3.2 %       13,461       13,374         2,841       2,390  
             
Underlying result before tax
    -763       2,397       -131.8 %       -547       1,294         -216       1,103  
             
Taxation
    -185       375       -149.3 %       -67       167         -118       208  
Underlying result before minority interests
    -578       2,022       -128.6 %       -480       1,127         -98       895  
Minority interests
    8       72       -88.9 %       4       39         4       33  
             
Underlying net result
    -585       1,950       -130.0 %       -484       1,089         -101       862  
             
Net gains/losses on divestments
    178       444                 178       418                 26  
Net result from divested units
    4       -5                 4       -5                    
Special items after tax
    -74       -83                 -47                 -27       -83  
             
Net result (attributable to shareholders)
    -478       2,306       -120.7 %       -350       1,502         -128       805  
             
 
1   Including inter-company eliminations
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APPENDIX 4: ING GROUP CONSOLIDATED BALANCE SHEET
                                                                         
ING Group: Consolidated Balance Sheet                                
      ING Group       ING Verzekeringen NV       ING Bank NV       Holdings/Eliminations  
in EUR million     30 Sept. 08     30 June 08       30 Sept. 08     30 June 08       30 Sept. 08     30 June 08       30 Sept. 08     30 June 08  
                         
Cash and balances with central banks
      20,747       13,162         4,662       4,569         16,899       9,399         -814       -806  
Amounts due from banks
      68,575       69,834                           68,575       69,834                    
Financial assets at fair value through P&L
      294,127       341,638         112,614       112,633         182,566       230,259         -1,052       -1,254  
Investments
      271,868       271,699         119,960       120,025         151,909       151,676                    
Loans and advances to customers
      631,474       592,642         30,469       29,291         608,286       567,399         -7,282       -4,048  
Reinsurance contracts
      5,966       5,684         5,966       5,684                                      
Investment in associates
      5,052       5,205         3,014       3,188         2,172       2,139         -135       -122  
Investment property
      4,694       4,567         1,422       1,392         3,271       3,175                    
Property and equipment
      6,361       6,318         818       855         5,544       5,463                    
Intangible assets
      7,549       6,086         5,187       4,255         2,449       1,911         -87       -80  
Deferred acquisition costs
      12,295       11,055         12,295       11,055                                      
Other assets
      47,106       42,057         14,179       11,479         33,969       30,759         -1,042       -181  
                         
Total assets
      1,375,814       1,369,946         310,586       304,426         1,075,640       1,072,013         -10,412       -6,492  
                         
Shareholders’ equity (in parent)
      23,723       28,060         12,292       14,179         19,024       19,348         -7,593       -5,467  
Minority interests
      1,911       1,905         785       790         1,323       1,300         -196       -185  
                         
Total equity
      25,634       29,965         13,077       14,969         20,346       20,648         -7,789       -5,652  
                         
Preference shares
              2                                                     2  
Subordinated loans
      10,178       9,635         7,364       7,000         20,498       19,595         -17,684       -16,960  
Debt securities in issue
      99,978       94,023         4,752       4,664         87,876       83,052         7,349       6,307  
Other borrowed funds
      26,426       26,099         9,309       9,495                           17,117       16,604  
Insurance and investment contracts
      259,752       253,587         259,752       253,587                                      
Amounts due to banks
      178,290       161,299                           178,290       161,299                    
Customer deposits and other funds on deposits
      557,203       535,881                           565,760       542,631         -8,557       -6,750  
Financial liabilities at fair value through P&L
      172,614       217,858         2,229       2,085         170,531       215,888         -146       -115  
Other liabilities
      45,738       41,598         14,102       12,625         32,339       28,901         -703       72  
                         
Total liabilities
      1,350,179       1,339,982         297,509       289,456         1,055,293       1,051,365         -2,623       -839  
                         
Total equity and liabilities
      1,375,814       1,369,946         310,586       304,426         1,075,640       1,072,013         -10,412       -6,492  
                         
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APPENDIX 5: ING GROUP CHANGE IN SHAREHOLDERS’ EQUITY
ING Group: Change in Shareholders’ Equity
                                                                         
      ING Group       ING Verzekeringen NV       ING Bank NV       Holdings/Eliminations  
in EUR million     3Q2008     9M2008       3Q2008     9M2008       3Q2008     9M2008       3Q2008     9M2008  
                         
Shareholders’ equity beginning of period
      28,060       37,208         14,179       17,911         19,348       25,511         -5,467       -6,214  
                         
Net result for the period
      -478       2,982         -476       1,260         -49       1,771         47       -49  
Unrealised revaluations of equity securities
      -1,698       -4,251         -916       -2,677         -614       -1,406         -168       -168  
Unrealised revaluations of debt securities
      -3,844       -10,103         -2,321       -5,210         -1,523       -4,893                    
Deferred interest crediting to life policyholders
      769       1,815         769       1,815                                      
Realised gains equity securities released to P&L
      377       -154         252       -286         70       77         55       55  
Realised gains debt securities released to P&L
      530       598         292       348         238       250                    
Change in cashflow hedge reserve
      127       78         356       260         -184       -201         -45       19  
Other revaluations
      -106       158         -110       147         4       11                    
Changes in treasury shares:
                                                                       
- due to the share buyback programme and hedge portfolio employee options
      195       -1,966                                             195       -1,966  
- due to the cancellation of shares
              4,455                                                     4,455  
Change in other reserves/share capital due to the cancellation of shares
              -4,455                                                     -4,455  
Exchange rate differences
      1,229       59         688       -37         522       96         19          
Excercise of warrants and options/capital injections
              448         400       1,400         2,200       2,200         -2,600       -3,152  
Cash dividend
      -1,459       -3,175         -1,000       -2,800         -850       -4,250         391       3,875  
Employee stock option and share plans
      -16       36         36       58         27       57         -79       -79  
Other
      37       -10         143       103         -165       -199         59       86  
                         
Total changes
      -4,337       -13,485         -1,887       -5,619         -324       -6,487         -2,126       -1,379  
                         
Shareholders’ equity end of period
      23,723       23,723         12,292       12,292         19,024       19,024         -7,593       -7,593  
                         

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APPENDIX 6: ING GROUP SHAREHOLDERS’ EQUITY
ING Group: Shareholders’ Equity
                                                                         
      ING Group       ING Verzekeringen NV       ING Bank NV       Holdings/Eliminations  
in EUR million     30 Sept. 08     30 June 08       30 Sept. 08     30 June 08       30 Sept. 08     30 June 08       30 Sept. 08     30 June 08  
                         
Share capital
      499       499         174       174         525       525         -200       -200  
Share premium
      9,182       9,182         5,774       5,374         11,392       8,723         -7,984       -4,915  
Revaluation reserve equity securities
      1,424       2,745         503       1,167         861       1,405         60       173  
Revaluation reserve debt securities
      -11,442       -8,128         -5,702       -3,673         -5,740       -4,455                    
Revaluation reserve crediting to life policyholders
      1,857       1,088         1,857       1,088                                      
Revaluation reserve cashflow hedge
      509       382         270       -86         226       410         13       58  
Other revaluation reserve
      733       768         306       345         427       423                    
Currency translation reserve
      -1,295       -2,524         -1,123       -1,811         77       -445         -249       -268  
Treasury shares reserve
      -1,251       -1,446                                             -1,251       -1,446  
Other reserves
      23,507       25,494         10,233       11,601         11,256       12,762         2,018       1,131  
                         
Shareholders’ equity
      23,723       28,060         12,292       14,179         19,024       19,348         -7,593       -5,467  
                         
Minority interests
      1,911       1,905         785       790         1,323       1,300         -196       -185  
                         
Total equity
      25,634       29,965         13,077       14,969         20,346       20,648         -7,789       -5,652  
                         

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Table of Contents

APPENDIX 7: INSURANCE P&L BY BUSINESS LINE
Insurance: Profit & Loss Account
                                                                                                                         
    Total Insurance       Insurance Europe       Insurance Americas       Insurance Asia/Pacific       Corporate Line  
In EUR million   3Q2008     3Q2007     Change       3Q2008     3Q2007     Change       3Q2008     3Q2007     Change       3Q2008     3Q2007     Change       3Q2008     3Q2007  
                         
Gross premium income
    10,380       11,107       -6.5 %       2,089       2,197       -4.9 %       5,411       5,447       -0.7 %       2,873       3,454       -16.8 %       7       9  
Commission income
    557       471       18.3 %       119       114       4.4 %       354       257       37.7 %       82       99       -17.2 %       2       1  
Direct investment income
    2,436       2,574       -5.4 %       950       879       8.1 %       1,233       1,350       -8.7 %       537       426       26.1 %       -284       -81  
Realised gains & fair value changes
    -459       517       -188.8 %       -94       99       -194.9 %       -510       -127       n.a.         399       58       587.9 %       -254       487  
Total investment & other income
    1,977       3,091       -36.0 %       857       978       -12.4 %       723       1,223       -40.9 %       935       484       93.2 %       -538       406  
                         
Total underlying income
    12,914       14,668       -12.0 %       3,064       3,289       -6.8 %       6,488       6,926       -6.3 %       3,890       4,036       -3.6 %       -529       416  
                         
Underwriting expenditure
    11,831       11,714       1.0 %       2,401       2,321       3.4 %       6,024       5,846       3.0 %       3,408       3,543       -3.8 %       -2       4  
Operating expenses
    1,289       1,305       -1.2 %       417       446       -6.5 %       611       544       12.3 %       266       292       -8.9 %       -5       23  
Other interest expenses
    309       355       -13.0 %       148       159       -6.9 %       66       46       43.5 %       197       50       294.0 %       -102       100  
Other impairments
    31                         -3                         1                                                   33          
                         
Total underlying expenditure
    13,461       13,374       0.7 %       2,963       2,927       1.2 %       6,702       6,437       4.1 %       3,871       3,885       -0.4 %       -76       127  
                         
Underlying result before tax
    -547       1,294       -142.3 %       101       362       -72.1 %       -214       490       -143.7 %       19       151       -87.4 %       -453       291  
                         
Taxation
    -67       167       -140.1 %       59       60       -1.7 %       -18       131       -113.7 %       -35       44       -179.5 %       -72       -67  
Result before minority interests
    -480       1,127       -142.6 %       42       302       -86.1 %       -196       359       -154.6 %       54       107       -49.5 %       -381       357  
Minority interests
    4       39       -89.7 %       -4       4       -200.0 %       22       26       -15.4 %       3       10       -70.0 %       -17       -2  
                         
Underlying net result
    -484       1,089       -144.4 %       47       298       -84.2 %       -218       333       -165.5 %       51       97       -47.4 %       -364       361  
                         
Net gains/losses on divestments
    178       418                         418                 178                                                              
Net result from divested units
    4       -5                                           4       -5                                                      
Special items after tax
    -47                                                   -47                                                              
                         
Net result from Insurance
    -350       1,502       -123.3 %       47       716       -93.4 %       -83       328       -125.3 %       51       97       -47.4 %       -364       361  
                         
KEY FIGURES
                                                                                                                       
Assets under management (end of period)
    441,000       477,000       -7.5 %       139,000       158,400       -12.2 %       205,600       210,900       -2.5 %       96,400       107,700       -1.5 %                  
Staff (FTEs end of period)
    55,487       57,550       -3.6 %       14,430       14,286       1.0 %       29,527       30,939       -4.6 %       11,476       12,251       -6.3 %                  
                         

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Table of Contents

APPENDIX 8: INSURANCE INVESTMENT & OTHER INCOME
Insurance Investment & Other Income
                                                                                                                         
    Total Insurance       Insurance Europe       Insurance Americas       Insurance Asia/Pacific       Corporate Line  
In EUR million   3Q008     3Q2007     Change       3Q2008     3Q2007     Change       3Q2008     3Q2007     Change       3Q2008     3Q2007     Change       3Q2008     3Q2007  
                         
Income from debt securities and loans
    2,142       1,810                 696       664                 1,172       1,206                 266       238                 8       -298  
Dividend income
    125       156                 42       64                 20       32                 45       60                 18          
Rental income
    26       16                 15       9                 10       6                 2       1                 -1          
Other
    143       592                 197       142                 31       106                 224       128                 -309       216  
                         
Direct investment income
    2,436       2,574       -5.4 %       950       879       8.1 %       1,233       1,350       -8.7 %       537       426       26.1 %       -284       -82  
                         
Realised gains/losses on bonds
    -465       26                 5                         -411       20                 -59       6                            
Realised gains/losses on equities
    -293       588                 43       71                 25       23                 14       13                 -375       481  
Realised gains/losses & fair value changes private equity
    -65       -21                 -65       -22                                                                             1  
Change in fair value real estate investments
    -116       33                 -114       21                 -3       1                         11                 1          
Change in fair value non-trading derivatives
    480       -109                 37       28                 -121       -170                 443       28                 121       5  
                         
Realised gains/losses & fair value changes on investments
    -459       517       -188.8 %       -94       99       -194.9 %       -510       -127       n.a.         399       58       n.a.         -253       487  
                         
Total underlying investment & other income
    1,977       3,091       -36.0 %       857       978       -12.4 %       723       1,223       -40.9 %       935       484       93.2 %       -537       405  
                         

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Table of Contents

     
APPENDIX 9: BANKING P&L BY BUSINESS LINE
Banking: Profit & Loss Account
                                                                                                                         
    Total Banking       Wholesale Banking       Retail Banking       ING Direct       Corporate Line  
In EUR million   3Q2008     3Q2007     Change       3Q2008     3Q2007     Change       3Q2008     3Q2007     Change       3Q2008     3Q2007     Change       3Q2008     3Q2007  
                         
Interest result
    2,643       2,274       16.2 %       738       426       73.2 %       1,349       1,344       0.4 %       647       483       34.0 %       -91       21  
Commission income
    704       753       -6.5 %       293       333       -12.0 %       391       396       -1.3 %       21       23       -8.7 %       -1       1  
Investment income
    -517       158       -427.2 %       -141       141       -200.0 %       15       17       -11.8 %       -207       3                 -184       -3  
Other income
    -205       309       -166.3 %       60       103       -41.7 %       69       103       -33.0 %       -2       27       -107.4 %       -331       75  
                         
Total underlying income
    2,625       3,493       -24.8 %       950       1,003       -5.3 %       1,825       1,860       -1.9 %       458       536       -14.6 %       -606       94  
                         
Operating expenses
    2,468       2,321       6.3 %       715       697       2.6 %       1,311       1,182       10.9 %       420       401       4.7 %       22       41  
Gross result
    157       1,172       -86.6 %       234       306       -23.5 %       513       678       -24.3 %       38       135       -71.9 %       -629       53  
Addition to loan loss provision
    373       69       440.6 %       195       28       596.4 %       93       27       244.4 %       85       15       466.7 %       0       0  
                         
Underlying result before tax
    -216       1,103       -119.6 %       40       279       -85.7 %       420       651       -35.5 %       -47       120       -139.2 %       -629       53  
                         
Taxation
    -118       208       -156.7 %       -17       23       -173.9 %       79       150       -47.3 %       -6       16       -137.5 %       -175       19  
Result before minority interests
    -98       895       -110.9 %       57       256       -77.7 %       341       501       -31.9 %       -42       104       -140.4 %       -453       34  
Minority interests
    4       33       -87.9 %       -7       20       -135.0 %       10       13       -23.1 %       0       0                 0       0  
                         
Underlying net result
    -101       862       -111.7 %       64       235       -72.8 %       330       488       -32.4 %       -42       104       -140.4 %       -453       34  
                         
Net gains/losses on divestments
    0       26                 0       0                 0       26                 0       0                 0       0  
Net result from divested units
    0       0                 0       0                 0       0                 0       0                 0       0  
Special items after tax
    -27       -83                 0       -34                 -27       -20                 0       0                 0       -29  
                         
Net result from Banking
    -128       805       -115.9 %       64       202       -68.3 %       304       494       -38.5 %       -42       104       -140.4 %       -453       5  
                         
KEY FIGURES
                                                                                                                       
Net return on equity (year-to-date)
    9.1 %     17.6 %                                                                                                        
Interest margin
    1.00 %     0.91 %                                                                   0.96 %     0.74 %                          
Underlying cost/income ratio
    94.0 %     66.5 %               75.3 %     69.5 %               71.9 %     63.5 %               91.7 %     74.9 %                          
Risk costs in bp of average CRWA
    54       8                 51       8                 49       7                 77       8                            
Risk-weighted assets (end of period)
    329,568       373,209       -11.7 %       185,951       153,256       21.3 %       90,655       142,503       -36.4 %       51,260       76,511       -33.0 %       1,702       939  
Underlying RAROC before tax
    -4.2 %     24.6 %               4.1 %     12.6 %               27.5 %     51.6 %               1.0 %     15.8 %                          
Underlying RAROC after tax
    -1.9 %     20.6 %               4.3 %     12.9 %               22.5 %     39.7 %               -0.7 %     13.9 %                          
Economic capital (average over period)
    18,963       13,995       35.5 %       9,253       6,250       48.0 %       5,782       4,627       25.0 %       3,484       2,843       22.5 %       444       275  
Staff (FTEs end of period)
    75,142       65,475       14.8 %       15,715       14,855       5.8 %       49,683       42,090       18.0 %       9,744       8,530       14.2 %                  
                         
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Table of Contents

     
APPENDIX 10: BANKING COMMISSION, INVESTMENT & OTHER INCOME
Banking Commission, Investment & Other Income
                                                                                                                         
    Total Banking       Wholesale Banking       Retail Banking       ING Direct       Corporate Line  
In EUR million   3Q2008     3Q2007     Change       3Q2008     3Q2007     Change       3Q2008     3Q2007     Change       3Q2008     3Q2007     Change       3Q2008     3Q2007  
                         
Funds transfer
    196       152       28.9 %       47       22       113.6 %       140       124       12.9 %       9       6       50.0 %       0       0  
Securities business
    145       169       -14.2 %       63       42       50.0 %       68       111       -38.7 %       15       18       -16.7 %       0       -1  
Insurance broking
    40       43       -7.0 %       10       -2                 30       44       -31.8 %       1       0                 0       0  
Management fees
    176       238       -26.1 %       94       150       -37.3 %       80       85       -5.9 %       1       2       -50.0 %       0       0  
Brokerage and advisory fees
    69       40       72.5 %       64       36       77.8 %       5       2       150.0 %       1       1       0.0 %       0       0  
Other
    77       111       -30.6 %       16       85       -81.2 %       68       29       134.5 %       -6       -5                 -1       2  
                         
Total underlying commission income
    704       753       -6.5 %       293       333       -12.0 %       391       396       -1.3 %       21       23       -8.7 %       -1       1  
                         
Rental income
    48       65       -26.2 %       51       67       -23.9 %       0       0                 0       0                 -2       -2  
Other investment income
    20       54       -63.0 %       3       42       -92.9 %       14       12       16.7 %       0       0                 2       0  
                         
Direct income from investments
    68       119       -42.9 %       54       109       -50.5 %       15       12       25.0 %       0       0                 0       -2  
                         
Realised gains/losses on bonds
    -352       -5                 -146       -7                 0       0                 -206       3                 0       -1  
Realised gains/losses on equities
    -168       11                 17       7       142.9 %       0       5       -100.0 %       -1       0                 -184       0  
Change in fair value real estate
    -66       32       -306.3 %       -66       32       -306.3 %       0       0                 0       0                 0       0  
                         
Realised gains/losses & fair value changes
    -585       39                 -195       32       -709.4 %       1       4       -75.0 %       -207       3                 -184       -1  
                         
Total underlying investment income
    -517       158       -427.2 %       -141       141       -200.0 %       15       17       -11.8 %       -207       3                 -184       -3  
                         
Valuation results non-trading derivatives
    240       -32                 25       53       -52.8 %       -7       13       -153.8 %       68       -4                 154       -94  
Net trading income
    -482       211       -328.4 %       -178       6                 14       30       -53.3 %       -86       25       -444.0 %       -232       150  
Other
    37       130       -71.5 %       213       44       384.1 %       61       60       1.7 %       16       6       166.7 %       -253       20  
                         
Total underlying other income
    -205       309       -166.3 %       60       103       -41.7 %       69       103       -33.0 %       -2       27       -107.4 %       -331       75  
                         
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APPENDIX 11: LIFE NEW BUSINESS PRODUCTION
Life Insurance Value of New Business Statistics
                                                                                                                                                                   
      Value of       Internal                                                             Present Value of                         Investment in New       Acquisition Expense  
      New Business       Rate of Return       Single Premiums       Annual Premiums       New Sales (APE)       Premiums       VNB/PV Premiums       Business       Overruns  
In EUR million     3Q2008     3Q2007       3Q2008     3Q2007       3Q2008     3Q2007       3Q2008     3Q2007       3Q2008     3Q2007       3Q2008     3Q2007       3Q2008     3Q2007       3Q2008     3Q2007       3Q2008     3Q2007  
                                                       
Benelux
      18       18         12.5 %     11.7 %       364       473         59       40         95       87         762       805         2.4 %     2.1 %       48       42         7       4  
Rest of Europe
      73       74         24.5 %     16.8 %       275       168         110       128         138       145         1,496       2,115         4.9 %     3.5 %       31       64         -1       4  
                                                       
Insurance Europe
      91       92         17.9 %     14.3 %       639       640         169       168         233       232         2,258       2,920         4.0 %     3.1 %       79       106         6       8  
                                                       
U.S.
      56       64         12.4 %     10.7 %       3,891       5,654         296       313         685       879         5,389       6,897         1.0 %     0.9 %       185       267         3       5  
Latin America
      25       9         17.7 %     11.9 %       511       51         123       75         174       80         202       145         12.4 %     6.2 %       37       26         5       2  
                                                       
Insurance Americas
      81       73         13.3 %     10.8 %       4,402       5,704         419       388         859       958         5,591       7,038         1.4 %     1.0 %       222       293         8       7  
                                                       
Australia & NZ
      11       15         19.2 %     21.3 %       615       1,224         37       16         99       138         770       1,336         1.6 %     1.1 %       17       14         13          
Japan
      12       12         11.8 %     11.5 %       723       1,162         52       57         124       173         991       1,417         1.2 %     0.8 %       51       53         4       2  
South Korea
      26       43         19.2 %     24.8 %       93       77         178       239         187       247         793       1,037         3.3 %     4.1 %       20       22         2       -1  
Taiwan
      29       55         23.3 %     19.2 %       21       154         49       117         52       132         389       942         7.5 %     5.8 %       18       38         -1       -3  
Rest of Asia
      15       9         13.9 %     9.1 %       82       30         65       56         73       60         381       271         3.7 %     3.0 %       24       15         1       1  
                                                       
Insurance
Asia/Pacific
      93       133         16.4 %     16.7 %       1,534       2,647         382       485         535       750         3,324       5,002         2.8 %     2.7 %       131       142         19       -1  
                                                       
Total
      266       298         15.0 %     13.4 %       6,575       8,992         969       1,041         1,627       1,940         11,172       14,964         2.4 %     2.0 %       432       541         33       14  
                                                       
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APPENDIX 12: DIRECT IMPACT OF CREDIT AND LIQUIDITY CRISIS
Risk Management: Pressurised Assets
                                                                                       
              Market value 30 September 2008       Change in 3Q2008       Market value 30 June 2008  
                              Total revaluations       Writedowns     Revaluation                               Total revaluations  
                      % of Amortised     through Equity       through P&L     through Equity     Other changes to               % of Amortised     through Equity  
In EUR million     Business Line     30-Sep-08     Cost value     (pre-tax)       (pretax)     (pre-tax)     reported holdings1       30 June 2008     Cost value     (pre-tax)  
                   
       
Insurance Americas
      2,030               -614         11       -166       192         2,015               -448  
       
Insurance Europe
      25               0                 0       1         24                  
       
Insurance Asia
      1               0                 0       0         1                  
       
Wholesale Banking
      67               -65         13       5       9         66               -70  
       
ING Direct
      90               -49         6       -7       10         93               -42  
                   
Total Subprime RMBS       2,213       75.2 %     -728         30       -168       212         2,199       79.7 %     -560  
                   
       
Insurance Americas
      2,613               -841         47       -283       83         2,860               -558  
       
Insurance Asia
      9               -2                 -1       1         9               -1  
       
Wholesale Banking
      512               -67         21       -16       94         455               -51  
       
ING Direct
      17,924               -6,096         130       -2,112       1,459         18,707               -3,984  
                   
Total Alt-A RMBS       21,058       75.0 %     -7,006         198       -2,412       1,637         22,031       82.7 %     -4,594  
                   
       
Insurance Europe
      107               -7                 -2       -12         121               -5  
       
Insurance Americas
      3,780               -60         84       -20       942         2,860               -40  
       
Insurance Asia
      28               -53         10       -22       17         43               -31  
       
Wholesale Banking
      819               -57         87       33       -417         1,290               -90  
       
ING Direct
                                        0       -24         24                  
                   
Total CDOs/CLOs2       4,734       91.5 %     -177         181       -11       506         4,338       94.6 %     -166  
                   
Total       28,005               -7,911         409       -2,591       2,355         28,568               -5,320  
                   
1    Including FX changes, purchases, sales, redemptions and reclassifications
 
2    Includes Synthetic CDOs at notional value
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APPENDIX 13: PRE-TAX IMPAIRMENTS, FAIR VALUE ADJUSTMENTS, REVALUATIONS AND OTHER MARKET IMPACTS
                                                                                                   
                Insurance                                         Banking                            
      Group       Total       Europe     Americas     Asia/Pacific     Corporate Line       Total       Wholesale     Retail     ING Direct     Corporate Line  
                               
Impairments and fair value adjustments
                                                                                                 
Subprime
      -30         -11                 -11               0         -19         -13               -6          
Alt-A
      -198         -47                 -47               0         -151         -21               -130          
CDOs/CLOs
      -181         -94                 -84       -10       0         -87         -87                          
                               
Subtotal pressurised assets
      -409         -152         0       -142       -10       0         -257         -121       0       -136       0  
                               
Equity securities
      -628         -444         -27               -1       -416         -184                                 -184  
Financial institutions
      -416         -245                 -196       -49                 -171         -89               -82          
Other debt securities
      -52         -52         3       -53       -2                 0         -1               1          
                               
Total impairments and fair value adjustments
      -1,505         -893         -24       -391       -62       -416         -612         -211       0       -217       -184  
                               
Revaluations
                                                                                                 
Real estate 1
      -214         -116         -114       -3                         -98         -98                          
Private equity
      -119         -119         -68       -51                         0                                    
                               
Total revaluations
      -333         -235         -182       -54       0       0         -98         -98       0       0       0  
                               
Other market volatility
                                                                                                 
Equity capital gains
      160         144         -6               2       148         16         17               -1          
Equity hedge
      204         204         46                       158         0                                    
Equity DAC unlocking
      -130         -130                 -130                         0                                    
FX hedge
      -292         0                                           -292                                 -292  
Other 2
      -207         -107         -83               -24                 -100                                 -100  
                               
Total of other market volatility
      -265         111         -43       -130       -22       306         -376         17       0       -1       -392  
                               
 
1   Includes EUR 10 million impairments on real estate development
 
2   Includes hedges and other mark-to-market valuations


Table of Contents

APPENDIX 14: Reclassification of Residential Mortgage Backed Securities Investments
Reclassification of Residential Mortgage Backed Securities Investments
                                                                         
in EUR million     Total assets at fair value  
Breakdown ING Group by classification     30 Sept. 08       %     30 June 08       %     31 March 08       %     31 Dec. 07       %
                         
A Published price quotations in an active market
      367,710       67 %       418,548       70 %       426,011       74 %       450,948       75 %
B Valuation techniques supported by observable market data
      153,700       28 %       175,164       29 %       144,354       25 %       147,862       25 %
C Valuation techniques not supported by observable market inputs
      28,658       5 %       3,613       1 %       3,382       1 %       4,217       1 %
                         
Total
      550,068 1     100 %       597,325       100 %       573,747       100 %       603,027       100 %
                         
                                                                         
      Asset Backed Securities (ABS, part of total assets at fair value)  
Breakdown ING Group by classification     30 Sept. 08       %     30 June 08       %     31 March 08       %     31 Dec. 07       %
                         
A Published price quotations in an active market
      30,698       38 %       57,634       73 %       54,581       72 %       59,346       71 %
B Valuation techniques supported by observable market data
      24,525       31 %       20,611       26 %       21,269       28 %       23,472       28 %
C Valuation techniques not supported by observable market inputs
      25,096       31 %       470       1 %       450       1 %       415       0 %
                         
Total
      80,319       100 %       78,715       100 %       76,300       100 %       83,233       100 %
                         
                                                                         
      Subprime RMBS, Alt-A RMBS and CDOs (part of ABS)  
Breakdown ING Group by classification     30 Sept. 08       %     30 June 08       %     31 March 08       %     31 Dec. 07       %
                         
A Published price quotations in an active market
      4,926       18 %       23,948       85 %       21,895       81 %       26,229       82 %
B Valuation techniques supported by observable market data
      373       1 %       4,279       15 %       5,293       19 %       5,920       18 %
C Valuation techniques not supported by observable market inputs
      22,362       81 %       19       0 %       10       0 %       17       0 %
                         
Total
      27,661       100 %       28,246       100 %       27,198       100 %       32,166       100 %
                         
         
1Itemised Balance Sheet Breakdown        
 
Financial assets at fair value through P&L
    294,127  
Investments (fair value and Held To Maturity)
    271,868  
Adjustment for HTM part in Investments
    -15,927  
 
Total
    550,068  
 
For Residential Mortgage Backed Securities (RMBS) fair values are primarily based on prices and quotes from pricing services. Until 3Q2008 these represented prices and quotes in an active market. As a result, ING included such investments in “Published price quotations”. In 3Q2008, ING continued to use the same valuation methodology but, given that these markets are less liquid, the prices and quotes obtained can no longer be considered as prices and quotes in an active market. As a result ING reclassified the RMBS investments, with a value of approximately EUR 25 billion, held from “Published price quotations” to “Valuation techniques not supported by market inputs”.
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APPENDIX 15: ACCOUNTING TREATMENT OF FINANCIAL ASSETS
This appendix summarises the accounting treatment (measurement, fair value changes, impairment) for the most significant classes of financial assets.
Loans and advances to customers, Amounts due from Banks
This class includes lending. These are measured in the balance sheet at amortised cost, which is the initial cost price, minus principal repayments, plus or minus the cumulative amortisation of premiums/ discounts and minus impairments. Loans are considered impaired if, due to a credit event, it is probable that the principal and/or interest may not be fully recovered. Declines in fair value due to market fluctuations in interest rates, credit spreads, liquidity, etc. do not result in an impairment, because future cash flows are not affected. Impairments on loans are recognised through the loan loss provision, which represents the difference between balance sheet value and the estimated recoverable amount. Additions/releases to/from the loan loss provision are reflected in the P&L as risk costs.
Investments — Available for sale
This class includes debt and equity securities (including asset backed securities), which are intended to be held for an indefinite period of time but may be sold before maturity. These securities are measured in the balance sheet at fair value. Changes in fair value are recognised in the revaluation reserve in shareholders’ equity. The revaluation is transferred in full to the P&L upon disposal (realised capital gain/loss) or impairment. Debt securities are considered impaired if, due to a credit event, it is probable that the principal and/or interest may not be fully recovered. Declines in fair value due to market fluctuations in interest rates, credit spreads, liquidity, etc. do not result in an impairment, because future cash flows are not affected. Equity securities are considered impaired if there is a significant or prolonged decline of fair value below cost.
Investments — Held to maturity
This class includes debt securities for which there is an explicit, documented intent and ability to hold to maturity. The accounting treatment is similar to Loans and advances to customers.
Financial assets at fair value through P&L
This class includes trading assets, investments for risk of policyholders, derivatives and assets designated as at fair value through profit and loss. These items (except for derivatives used for cash-flow hedging) are measured in the balance sheet at fair value, with changes in fair value reflected directly in the profit and loss account.
A full description of the accounting policies is included in the Annual Accounts.
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SIGNATURE
     Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
         
  ING Groep N.V.
(Registrant)
 
 
  By:   /s/ H. van Barneveld    
    H. van Barneveld   
    General Manager Group Finance & Control   
 
     
  By:   /s/ W.A. Brouwer    
    W.A. Brouwer   
    Assistant General Counsel   
 
Dated: November 12, 2008