Video playback is now available for AM Best’s complimentary webinar titled “Defending Artificial Intelligence Claims.” Access it here.

In this webinar, a panel of insurance defense counsel examines emerging risks, defense strategies and evolving precedent for AI-related litigation.

Key points from the webinar include:

• How insurance companies are currently using AI in claims processing, from automated damage assessments to chatbot communications, and how this affects claims handling and resolution.
• The emerging legal issues surrounding AI, including liability questions, regulatory compliance concerns, intellectual property matters and data privacy considerations.
• How AI is being integrated into healthcare systems, particularly in diagnostics and medical records, and how this affects medical malpractice claims and litigation.
• AI's role in detecting and preventing insurance fraud, including automated detection systems, effectiveness rates and the balance between AI and human review.
• The potential for bias in AI systems, with real-world examples of unintended discrimination and strategies for identifying and preventing discriminatory outcomes.
• Specific steps insurance carriers should take to protect themselves against AI-related claims and manage AI implementation risks.
• Current regulatory efforts to oversee AI use in insurance, including NAIC model rules and state-specific requirements.
• How expert witnesses are adapting to AI technologies and maintaining credibility when using AI-supported evidence.
• How AI is transforming legal work, from discovery processes to trial preparation, and new ethical considerations including billing practices.

Panelists include:

• Maria Abate, shareholder, Colodny Fass
• Matt Keris, shareholder, Marshall Dennehey
• Dan Thompson, president & chief executive officer, DeeGee Rehabilitation Technologies Ltd.
• G. Jeffrey Vernis, managing partner, Vernis & Bowling of Palm Beach, P.A.

Visit our information page to learn more about AM Best's webinars.

AM Best is a global credit rating agency, news publisher and data analytics provider specializing in the insurance industry. Headquartered in the United States, the company does business in over 100 countries with regional offices in London, Amsterdam, Dubai, Hong Kong, Singapore and Mexico City. For more information, visit www.ambest.com.

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