Complete solution combines proven remote monitoring and management with remote control, plus ticketing and billing to jumpstart IT services businesses without breaking the bank

N-able, Inc. (NYSE: NABL), a global software company helping IT services providers deliver remote monitoring and management, data protection as-a-service, and security solutions, today announced that it has launched N-able N-sight™ RMM, the complete solution for growing managed services providers (MSPs), with industry-leading product capabilities. Combining N-able’s award-winning cloud-based RMM; N-able Take Control for remote support; and MSP Manager for professional services automation, N-sight makes it easier for MSPs to start quickly and scale efficiently at a highly competitive price point.

“MSPs at varying levels of growth need the right tailored solution to meet them where they are versus trying to fit a square peg into a round hole,” stated Mike Adler, chief technology officer. “That’s why we launched N-sight, to help level the playing field. It’s powerful enough for a seasoned MSP but built specifically for those at the beginning of their growth journey. We’re excited to bring a truly complete solution to them, that delivers everything they need to optimize their business and grow with them as they grow with a price tag that reflects their budget.”

N-sight delivers:

• Multi-tenant Windows^®, Linux^®, and best-in-class Apple^® remote monitoring and management capabilities with:
  • A simple dashboard highlighting critical information during operational peaks
  • No-code automation with more than 600 scripts to accelerate scale
  • Industry leading, flexible patch management to keep devices compliant and secure
• Take Control, rapid remote control solution with:
  • “Fast Assist” to help manage remote desktops quickly, including live chat
  • Mobile support for full-featured Android and iOS native apps
  • Sophisticated encryption and multi-factor authentication for secure, instant access
• MSP Manager, integrated PSA business management with:
  • Automated ticketing and billing workflows for efficiency and accuracy
  • Unified and automated service desk workflow including mobile technician app
  • Brandable customer portal to build customer loyalty

According to the Technology Services & Industry Association, managed services is one of the fastest growing sectors in the technology industry—year over year at a healthy 20% rate—but faces three major headwinds including growth, retention, and profitability challenges.¹ N-sight is designed to help MSPs conquer these challenges by enabling them to get up and running faster, and more easily and profitably manage and secure their small to medium enterprise customers. Early-growth MSPs finally have what they need to go to the next level and fully leverage the promise of their growing sector.

“Viruses, malware, and even ransomware are constantly evolving. N-able N-sight will help us protect environments that we manage,” said Julian Ma, Founder and CEO, Computer Guys.

MSPs in the market for a new RMM or seeking their first solution can sign up for a free trial of N-sight, which is commercially available globally. More information is available here.

About N-able

N-able fuels IT services providers with powerful software solutions to monitor, manage, and secure their customers’ systems, data, and networks. Built on a scalable platform, we offer secure infrastructure and tools to simplify complex ecosystems, as well as resources to navigate evolving IT needs. We help partners excel at every stage of growth, protect their customers, and expand their offerings with an ever-increasing, flexible portfolio of integrations from leading technology providers. n-able.com

© 2022 N-able Solutions ULC and N-able Technologies Ltd. All rights reserved.

The N-able trademarks, service marks, and logos are the exclusive property of N-able Solutions ULC and N-able Technologies Ltd. All other trademarks are the property of their respective owners.

Category: Product

¹Technology Services & Industry Association, Managed Services Trends 2022, January, 2022

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