Form 20-F X
|
Form 40-F ___
|
Yes
|
___ |
No X
|
Quarter ended
|
|||||||||||
30 September 2012
|
30 June 2012
|
30 September 2011
|
|||||||||
Managed
|
Reallocation
of one-off
items
|
Statutory
|
Managed
|
Reallocation
of one-off
items
|
Statutory
|
Managed
|
Reallocation
of one-off
items
|
Statutory
|
|||
£m
|
£m
|
£m
|
£m
|
£m
|
£m
|
£m
|
£m
|
£m
|
|||
Interest receivable
|
4,529
|
-
|
4,529
|
4,774
|
-
|
4,774
|
5,371
|
-
|
5,371
|
||
Interest payable
|
(1,656)
|
(2)
|
(1,658)
|
(1,801)
|
(2)
|
(1,803)
|
(2,293)
|
(1)
|
(2,294)
|
||
Net interest income
|
2,873
|
(2)
|
2,871
|
2,973
|
(2)
|
2,971
|
3,078
|
(1)
|
3,077
|
||
Fees and commissions receivable
|
1,403
|
-
|
1,403
|
1,450
|
-
|
1,450
|
1,452
|
-
|
1,452
|
||
Fees and commissions payable
|
(341)
|
-
|
(341)
|
(314)
|
-
|
(314)
|
(304)
|
-
|
(304)
|
||
Income from trading activities
|
769
|
(435)
|
334
|
931
|
(274)
|
657
|
282
|
675
|
957
|
||
(Loss)/gain on redemption of own debt
|
-
|
(123)
|
(123)
|
-
|
-
|
-
|
-
|
1
|
1
|
||
Other operating income (excluding insurance net premium income)
|
822
|
(1,039)
|
(217)
|
469
|
(75)
|
394
|
549
|
1,835
|
2,384
|
||
Insurance net premium income
|
932
|
-
|
932
|
929
|
-
|
929
|
1,036
|
-
|
1,036
|
||
Non-interest income
|
3,585
|
(1,597)
|
1,988
|
3,465
|
(349)
|
3,116
|
3,015
|
2,511
|
5,526
|
||
Total income
|
6,458
|
(1,599)
|
4,859
|
6,438
|
(351)
|
6,087
|
6,093
|
2,510
|
8,603
|
||
Staff costs
|
(1,943)
|
(116)
|
(2,059)
|
(2,036)
|
(107)
|
(2,143)
|
(1,963)
|
(113)
|
(2,076)
|
||
Premises and equipment
|
(552)
|
(45)
|
(597)
|
(523)
|
(21)
|
(544)
|
(584)
|
(20)
|
(604)
|
||
Other administrative expenses
|
(770)
|
(489)
|
(1,259)
|
(936)
|
(220)
|
(1,156)
|
(858)
|
(104)
|
(962)
|
||
Depreciation and amortisation
|
(374)
|
(56)
|
(430)
|
(382)
|
(52)
|
(434)
|
(416)
|
(69)
|
(485)
|
||
Operating expenses
|
(3,639)
|
(706)
|
(4,345)
|
(3,877)
|
(400)
|
(4,277)
|
(3,821)
|
(306)
|
(4,127)
|
||
Profit before other operating charges
|
2,819
|
(2,305)
|
514
|
2,561
|
(751)
|
1,810
|
2,272
|
2,204
|
4,476
|
||
Insurance net claims
|
(596)
|
-
|
(596)
|
(576)
|
-
|
(576)
|
(734)
|
-
|
(734)
|
||
Operating profit/(loss) before impairment losses
|
2,223
|
(2,305)
|
(82)
|
1,985
|
(751)
|
1,234
|
1,538
|
2,204
|
3,742
|
||
Impairment losses
|
(1,176)
|
-
|
(1,176)
|
(1,335)
|
-
|
(1,335)
|
(1,536)
|
(202)
|
(1,738)
|
||
Operating profit/(loss)
|
1,047
|
(2,305)
|
(1,258)
|
650
|
(751)
|
(101)
|
2
|
2,002
|
2,004
|
Quarter ended
|
|||||||||||
30 September 2012
|
30 June 2012
|
30 September 2011
|
|||||||||
Managed
|
Reallocation
of one-off
items
|
Statutory
|
Managed
|
Reallocation
of one-off
items
|
Statutory
|
Managed
|
Reallocation
of one-off
items
|
Statutory
|
|||
£m
|
£m
|
£m
|
£m
|
£m
|
£m
|
£m
|
£m
|
£m
|
|||
Operating profit/(loss)
|
1,047
|
(2,305)
|
(1,258)
|
650
|
(751)
|
(101)
|
2
|
2,002
|
2,004
|
||
Own credit adjustments (1)
|
(1,455)
|
1,455
|
-
|
(518)
|
518
|
-
|
2,622
|
(2,622)
|
-
|
||
Asset Protection Scheme (2)
|
1
|
(1)
|
-
|
(2)
|
2
|
-
|
(60)
|
60
|
-
|
||
Payment Protection Insurance costs
|
(400)
|
400
|
-
|
(135)
|
135
|
-
|
-
|
-
|
-
|
||
Sovereign debt impairment
|
-
|
-
|
-
|
-
|
-
|
-
|
(142)
|
142
|
-
|
||
Interest rate hedge adjustments on impaired available-for-sale
sovereign debt
|
-
|
-
|
-
|
-
|
-
|
-
|
(60)
|
60
|
-
|
||
Amortisation of purchased intangible assets
|
(47)
|
47
|
-
|
(51)
|
51
|
-
|
(69)
|
69
|
-
|
||
Integration and restructuring costs
|
(257)
|
257
|
-
|
(213)
|
213
|
-
|
(233)
|
233
|
-
|
||
(Loss)/gain on redemption of own debt
|
(123)
|
123
|
-
|
-
|
-
|
-
|
1
|
(1)
|
-
|
||
Strategic disposals
|
(23)
|
23
|
-
|
160
|
(160)
|
-
|
(49)
|
49
|
-
|
||
Bonus tax
|
-
|
-
|
-
|
-
|
-
|
-
|
(5)
|
5
|
-
|
||
RFS Holdings minority interest
|
(1)
|
1
|
-
|
8
|
(8)
|
-
|
(3)
|
3
|
-
|
||
(Loss)/profit before tax
|
(1,258)
|
-
|
(1,258)
|
(101)
|
-
|
(101)
|
2,004
|
-
|
2,004
|
||
Tax charge
|
(30)
|
-
|
(30)
|
(290)
|
-
|
(290)
|
(791)
|
-
|
(791)
|
||
(Loss)/profit from continuing operations
|
(1,288)
|
-
|
(1,288)
|
(391)
|
-
|
(391)
|
1,213
|
-
|
1,213
|
||
Profit/(loss) from discontinued operations, net of tax
|
5
|
-
|
5
|
(4)
|
-
|
(4)
|
6
|
-
|
6
|
||
(Loss)/profit for the period
|
(1,283)
|
-
|
(1,283)
|
(395)
|
-
|
(395)
|
1,219
|
-
|
1,219
|
||
Non-controlling interests
|
(3)
|
-
|
(3)
|
5
|
-
|
5
|
7
|
-
|
7
|
||
Preference share dividends
|
(98)
|
-
|
(98)
|
(76)
|
-
|
(76)
|
-
|
-
|
-
|
||
(Loss)/profit attributable to ordinary and B shareholders
|
(1,384)
|
-
|
(1,384)
|
(466)
|
-
|
(466)
|
1,226
|
-
|
1,226
|
(1)
|
Reallocation of £435 million loss (Q2 2012 - £271 million loss; Q3 2011 - £735 million gain) to income from trading activities and £1,020 million loss (Q2 2012 - £247 million loss; Q3 2011 - £1,887 million gain) to other operating income.
|
(2)
|
Reallocation to income from trading activities.
|
Nine months ended
|
|||||||
30 September 2012
|
30 September 2011
|
||||||
Managed
|
Reallocation
of one-off
items
|
Statutory
|
Managed
|
Reallocation
of one-off
items
|
Statutory
|
||
£m
|
£m
|
£m
|
£m
|
£m
|
£m
|
||
Interest receivable
|
14,320
|
-
|
14,320
|
16,183
|
(7)
|
16,176
|
|
Interest payable
|
(5,467)
|
(12)
|
(5,479)
|
(6,570)
|
(1)
|
(6,571)
|
|
Net interest income
|
8,853
|
(12)
|
8,841
|
9,613
|
(8)
|
9,605
|
|
Fees and commissions receivable
|
4,340
|
-
|
4,340
|
4,794
|
-
|
4,794
|
|
Fees and commissions payable
|
(945)
|
-
|
(945)
|
(887)
|
-
|
(887)
|
|
Income from trading activities
|
2,964
|
(1,761)
|
1,203
|
3,071
|
(132)
|
2,939
|
|
Gain on redemption of own debt
|
-
|
454
|
454
|
-
|
256
|
256
|
|
Other operating income (excluding insurance premium income)
|
2,016
|
(2,586)
|
(570)
|
2,122
|
1,795
|
3,917
|
|
Insurance net premium income
|
2,799
|
-
|
2,799
|
3,275
|
-
|
3,275
|
|
Non-interest income
|
11,174
|
(3,893)
|
7,281
|
12,375
|
1,919
|
14,294
|
|
Total income
|
20,027
|
(3,905)
|
16,122
|
21,988
|
1,911
|
23,899
|
|
Staff costs
|
(6,200)
|
(572)
|
(6,772)
|
(6,382)
|
(303)
|
(6,685)
|
|
Premises and equipment
|
(1,625)
|
(79)
|
(1,704)
|
(1,703)
|
(74)
|
(1,777)
|
|
Other administrative expenses
|
(2,525)
|
(906)
|
(3,431)
|
(2,557)
|
(1,078)
|
(3,635)
|
|
Depreciation and amortisation
|
(1,150)
|
(182)
|
(1,332)
|
(1,192)
|
(170)
|
(1,362)
|
|
Operating expenses
|
(11,500)
|
(1,739)
|
(13,239)
|
(11,834)
|
(1,625)
|
(13,459)
|
|
Profit before other operating charges
|
8,527
|
(5,644)
|
2,883
|
10,154
|
286
|
10,440
|
|
Insurance net claims
|
(1,821)
|
-
|
(1,821)
|
(2,439)
|
-
|
(2,439)
|
|
Operating profit before impairment losses
|
6,706
|
(5,644)
|
1,062
|
7,715
|
286
|
8,001
|
|
Impairment losses
|
(3,825)
|
-
|
(3,825)
|
(5,747)
|
(1,044)
|
(6,791)
|
|
Operating profit/(loss)
|
2,881
|
(5,644)
|
(2,763)
|
1,968
|
(758)
|
1,210
|
Nine months ended
|
|||||||
30 September 2012
|
30 September 2011
|
||||||
Managed
|
Reallocation
of one-off
items
|
Statutory
|
Managed
|
Reallocation
of one-off
items
|
Statutory
|
||
£m
|
£m
|
£m
|
£m
|
£m
|
£m
|
||
Operating profit/(loss)
|
2,881
|
(5,644)
|
(2,763)
|
1,968
|
(758)
|
1,210
|
|
Own credit adjustments (1)
|
(4,429)
|
4,429
|
-
|
2,386
|
(2,386)
|
-
|
|
Asset Protection Scheme (2)
|
(44)
|
44
|
-
|
(697)
|
697
|
-
|
|
Payment Protection Insurance costs
|
(660)
|
660
|
-
|
(850)
|
850
|
-
|
|
Sovereign debt impairment
|
-
|
-
|
-
|
(875)
|
875
|
-
|
|
Interest rate hedge adjustments on impaired available-for-sale sovereign debt
|
-
|
-
|
-
|
(169)
|
169
|
-
|
|
Amortisation of purchased intangible assets
|
(146)
|
146
|
-
|
(169)
|
169
|
-
|
|
Integration and restructuring costs
|
(930)
|
930
|
-
|
(586)
|
586
|
-
|
|
Gain on redemption of own debt
|
454
|
(454)
|
-
|
256
|
(256)
|
-
|
|
Strategic disposals
|
129
|
(129)
|
-
|
(22)
|
22
|
-
|
|
Bonus tax
|
-
|
-
|
-
|
(27)
|
27
|
-
|
|
RFS Holdings minority interest
|
(18)
|
18
|
-
|
(5)
|
5
|
-
|
|
(Loss)/profit before tax
|
(2,763)
|
-
|
(2,763)
|
1,210
|
-
|
1,210
|
|
Tax charge
|
(459)
|
-
|
(459)
|
(1,436)
|
-
|
(1,436)
|
|
Loss from continuing operations
|
(3,222)
|
-
|
(3,222)
|
(226)
|
-
|
(226)
|
|
Profit from discontinued operations, net of tax
|
6
|
-
|
6
|
37
|
-
|
37
|
|
Loss for the period
|
(3,216)
|
-
|
(3,216)
|
(189)
|
-
|
(189)
|
|
Non-controlling interests
|
16
|
-
|
16
|
(10)
|
-
|
(10)
|
|
Preference share dividends
|
(174)
|
-
|
(174)
|
-
|
-
|
-
|
|
Loss attributable to ordinary and B shareholders
|
(3,374)
|
-
|
(3,374)
|
(199)
|
-
|
(199)
|
(1)
|
Reallocation of £1,715 million loss (nine months ended 30 September 2011 - £565 million gain) to income from trading activities and £2,714 million loss (nine months ended 30 September 2011 - £1,821 million gain) to other operating income.
|
(2)
|
Reallocation to income from trading activities.
|
Net
interest
income
|
Non-
interest
income
|
Total
income
|
Operating
expenses
|
Insurance
net claims
|
Impairment
(losses)/
recoveries
|
Operating
profit/(loss)
|
|
Quarter ended 30 September 2012
|
£m
|
£m
|
£m
|
£m
|
£m
|
£m
|
£m
|
UK Retail
|
990
|
252
|
1,242
|
(637)
|
-
|
(141)
|
464
|
UK Corporate
|
729
|
409
|
1,138
|
(523)
|
-
|
(247)
|
368
|
Wealth
|
185
|
107
|
292
|
(219)
|
-
|
(8)
|
65
|
International Banking
|
227
|
308
|
535
|
(348)
|
-
|
(12)
|
175
|
Ulster Bank
|
163
|
50
|
213
|
(126)
|
-
|
(329)
|
(242)
|
US Retail & Commercial
|
492
|
288
|
780
|
(536)
|
-
|
(21)
|
223
|
Markets (1)
|
14
|
1,028
|
1,042
|
(753)
|
-
|
6
|
295
|
Direct Line Group (2)
|
61
|
838
|
899
|
(194)
|
(596)
|
-
|
109
|
Central items
|
(67)
|
334
|
267
|
(91)
|
-
|
-
|
176
|
Core
|
2,794
|
3,614
|
6,408
|
(3,427)
|
(596)
|
(752)
|
1,633
|
Non-Core (3)
|
79
|
(29)
|
50
|
(212)
|
-
|
(424)
|
(586)
|
Managed basis
|
2,873
|
3,585
|
6,458
|
(3,639)
|
(596)
|
(1,176)
|
1,047
|
Reconciling items
|
|||||||
Own credit adjustments (4)
|
-
|
(1,455)
|
(1,455)
|
-
|
-
|
-
|
(1,455)
|
Asset Protection Scheme (5)
|
-
|
1
|
1
|
-
|
-
|
-
|
1
|
Payment Protection Insurance costs
|
-
|
-
|
-
|
(400)
|
-
|
-
|
(400)
|
Amortisation of purchased intangible
assets
|
-
|
-
|
-
|
(47)
|
-
|
-
|
(47)
|
Integration and restructuring costs
|
-
|
-
|
-
|
(257)
|
-
|
-
|
(257)
|
Loss on redemption of own debt
|
-
|
(123)
|
(123)
|
-
|
-
|
-
|
(123)
|
Strategic disposals
|
-
|
(23)
|
(23)
|
-
|
-
|
-
|
(23)
|
RFS Holdings minority interest
|
(2)
|
3
|
1
|
(2)
|
-
|
-
|
(1)
|
Statutory basis
|
2,871
|
1,988
|
4,859
|
(4,345)
|
(596)
|
(1,176)
|
(1,258)
|
(1)
|
Reallocation of £3 million between net interest income and non-interest income to record interest on financial assets and liabilities designated as at fair value through profit or loss.
|
(2)
|
Total income includes £48 million investment income, of which £29 million is included in net interest income and £19 million in non-interest income. Reallocation of £32 million between non-interest income and net interest income in respect of instalment income.
|
(3)
|
Reallocation of £7 million between net interest income and non-interest income in respect of funding costs of rental assets, £12 million and to record interest on financial assets and liabilities designated as at fair value through profit or loss, £5 million.
|
(4)
|
Comprises £435 million loss included in 'Income from trading activities' and £1,020 million loss included in 'Other operating income' on a statutory basis.
|
(5)
|
Included in 'Income from trading activities' on a statutory basis.
|
Net
interest
income
|
Non-
interest
income
|
Total
income
|
Operating
expenses
|
Insurance
net claims
|
Impairment
(losses)/
recoveries
|
Operating
profit/(loss)
|
|
Quarter ended 30 June 2012
|
£m
|
£m
|
£m
|
£m
|
£m
|
£m
|
£m
|
UK Retail
|
988
|
242
|
1,230
|
(653)
|
-
|
(140)
|
437
|
UK Corporate
|
772
|
439
|
1,211
|
(518)
|
-
|
(181)
|
512
|
Wealth
|
178
|
125
|
303
|
(227)
|
-
|
(12)
|
64
|
International Banking
|
234
|
327
|
561
|
(367)
|
-
|
(27)
|
167
|
Ulster Bank
|
160
|
46
|
206
|
(128)
|
-
|
(323)
|
(245)
|
US Retail & Commercial
|
492
|
323
|
815
|
(558)
|
-
|
(28)
|
229
|
Markets
|
32
|
1,034
|
1,066
|
(796)
|
-
|
(19)
|
251
|
Direct Line Group (1)
|
68
|
866
|
934
|
(223)
|
(576)
|
-
|
135
|
Central items
|
1
|
110
|
111
|
(145)
|
-
|
2
|
(32)
|
Core
|
2,925
|
3,512
|
6,437
|
(3,615)
|
(576)
|
(728)
|
1,518
|
Non-Core (2)
|
48
|
(47)
|
1
|
(262)
|
-
|
(607)
|
(868)
|
Managed basis
|
2,973
|
3,465
|
6,438
|
(3,877)
|
(576)
|
(1,335)
|
650
|
Reconciling items
|
|||||||
Own credit adjustments (3)
|
-
|
(518)
|
(518)
|
-
|
-
|
-
|
(518)
|
Asset Protection Scheme (4)
|
-
|
(2)
|
(2)
|
-
|
-
|
-
|
(2)
|
Payment Protection Insurance costs
|
-
|
-
|
-
|
(135)
|
-
|
-
|
(135)
|
Amortisation of purchased intangible
assets
|
-
|
-
|
-
|
(51)
|
-
|
-
|
(51)
|
Integration and restructuring costs
|
-
|
-
|
-
|
(213)
|
-
|
-
|
(213)
|
Strategic disposals
|
-
|
160
|
160
|
-
|
-
|
-
|
160
|
RFS Holdings minority interest
|
(2)
|
11
|
9
|
(1)
|
-
|
-
|
8
|
Statutory basis
|
2,971
|
3,116
|
6,087
|
(4,277)
|
(576)
|
(1,335)
|
(101)
|
(1)
|
Total income includes £73 million investment income, of which £37 million is included in net interest income and £36 million in non-interest income. Reallocation of £31 million between non-interest income and net interest income in respect of instalment income.
|
(2)
|
Reallocation of £38 million between net interest income and non-interest income in respect of funding costs of rental assets, £40 million and to record interest on financial assets and liabilities designated as at fair value through profit or loss, £2 million.
|
(3)
|
Comprises £271 million loss included in 'Income from trading activities' and £247 million loss included in 'Other operating income' on a statutory basis.
|
(4)
|
Included in 'Income from trading activities' on a statutory basis.
|
Net
interest
income
|
Non-
interest
income
|
Total
income
|
Operating
expenses
|
Insurance
net claims
|
Impairment
(losses)/
recoveries
|
Operating
profit/(loss)
|
|
Quarter ended 30 September 2011
|
£m
|
£m
|
£m
|
£m
|
£m
|
£m
|
£m
|
UK Retail
|
1,086
|
292
|
1,378
|
(673)
|
-
|
(195)
|
510
|
UK Corporate
|
753
|
453
|
1,206
|
(547)
|
-
|
(230)
|
429
|
Wealth
|
152
|
118
|
270
|
(221)
|
-
|
(4)
|
45
|
International Banking (1)
|
293
|
357
|
650
|
(408)
|
-
|
(14)
|
228
|
Ulster Bank
|
196
|
60
|
256
|
(137)
|
-
|
(327)
|
(208)
|
US Retail & Commercial
|
482
|
289
|
771
|
(563)
|
-
|
(85)
|
123
|
Markets (2)
|
(9)
|
456
|
447
|
(800)
|
-
|
5
|
(348)
|
Direct Line Group (3)
|
84
|
949
|
1,033
|
(215)
|
(695)
|
-
|
123
|
Central items
|
(88)
|
105
|
17
|
66
|
(1)
|
(4)
|
78
|
Core
|
2,949
|
3,079
|
6,028
|
(3,498)
|
(696)
|
(854)
|
980
|
Non-Core (4)
|
129
|
(64)
|
65
|
(323)
|
(38)
|
(682)
|
(978)
|
Managed basis
|
3,078
|
3,015
|
6,093
|
(3,821)
|
(734)
|
(1,536)
|
2
|
Reconciling items
|
|||||||
Own credit adjustments (5)
|
-
|
2,622
|
2,622
|
-
|
-
|
-
|
2,622
|
Asset Protection Scheme (6)
|
-
|
(60)
|
(60)
|
-
|
-
|
-
|
(60)
|
Sovereign debt impairment
|
-
|
-
|
-
|
-
|
-
|
(142)
|
(142)
|
Interest rate hedge adjustments on
impaired available-for-sale sovereign
debt
|
-
|
-
|
-
|
-
|
-
|
(60)
|
(60)
|
Amortisation of purchased
intangible assets
|
-
|
-
|
-
|
(69)
|
-
|
-
|
(69)
|
Integration and restructuring costs
|
-
|
-
|
-
|
(233)
|
-
|
-
|
(233)
|
Gain on redemption of own debt
|
-
|
1
|
1
|
-
|
-
|
-
|
1
|
Strategic disposals
|
-
|
(49)
|
(49)
|
-
|
-
|
-
|
(49)
|
Bonus tax
|
-
|
-
|
-
|
(5)
|
-
|
-
|
(5)
|
RFS Holdings minority interest
|
(1)
|
(3)
|
(4)
|
1
|
-
|
-
|
(3)
|
Statutory basis
|
3,077
|
5,526
|
8,603
|
(4,127)
|
(734)
|
(1,738)
|
2,004
|
(1)
|
Reallocation of £9 million between net interest income and non-interest income in respect of funding costs of rental assets.
|
(2)
|
Reallocation of £3 million between net interest income and non-interest income to record interest on financial assets and liabilities designated as at fair value through profit or loss.
|
(3)
|
Total income includes £72 million investment income, of which £49 million is included in net interest income and £23 million in non-interest income. Reallocation of £35 million between non-interest income and net interest income in respect of instalment income.
|
(4)
|
Reallocation of £54 million between net interest income and non-interest income in respect of funding costs of rental assets, £53 million and to record interest on financial assets and liabilities designated as at fair value through profit or loss, £1 million.
|
(5)
|
Comprises £735 million gain included in 'Income from trading activities' and £1,887 million gain included in 'Other operating income' on a statutory basis.
|
(6)
|
Included in 'Income from trading activities' on a statutory basis.
|
Net
interest
income
|
Non-
interest
income
|
Total
income
|
Operating
expenses
|
Insurance
net claims
|
Impairment
(losses)/
recoveries
|
Operating
profit/(loss)
|
|
Nine months ended 30 September 2012
|
£m
|
£m
|
£m
|
£m
|
£m
|
£m
|
£m
|
UK Retail
|
2,979
|
760
|
3,739
|
(1,925)
|
-
|
(436)
|
1,378
|
UK Corporate
|
2,257
|
1,293
|
3,550
|
(1,574)
|
-
|
(604)
|
1,372
|
Wealth
|
542
|
343
|
885
|
(681)
|
-
|
(30)
|
174
|
International Banking (1)
|
712
|
926
|
1,638
|
(1,125)
|
-
|
(74)
|
439
|
Ulster Bank
|
488
|
145
|
633
|
(384)
|
-
|
(1,046)
|
(797)
|
US Retail & Commercial
|
1,480
|
871
|
2,351
|
(1,729)
|
-
|
(68)
|
554
|
Markets (2)
|
62
|
3,780
|
3,842
|
(2,457)
|
-
|
(15)
|
1,370
|
Direct Line Group (3)
|
213
|
2,586
|
2,799
|
(650)
|
(1,821)
|
-
|
328
|
Central items
|
(71)
|
341
|
270
|
(238)
|
-
|
(32)
|
-
|
Core
|
8,662
|
11,045
|
19,707
|
(10,763)
|
(1,821)
|
(2,305)
|
4,818
|
Non-Core (4)
|
191
|
129
|
320
|
(737)
|
-
|
(1,520)
|
(1,937)
|
Managed basis
|
8,853
|
11,174
|
20,027
|
(11,500)
|
(1,821)
|
(3,825)
|
2,881
|
Reconciling items
|
|||||||
Own credit adjustments (5)
|
-
|
(4,429)
|
(4,429)
|
-
|
-
|
-
|
(4,429)
|
Asset Protection Scheme (6)
|
-
|
(44)
|
(44)
|
-
|
-
|
-
|
(44)
|
Payment Protection Insurance costs
|
-
|
-
|
-
|
(660)
|
-
|
-
|
(660)
|
Amortisation of purchased intangible
assets
|
-
|
-
|
-
|
(146)
|
-
|
-
|
(146)
|
Integration and restructuring costs
|
-
|
-
|
-
|
(930)
|
-
|
-
|
(930)
|
Gain on redemption of own debt
|
-
|
454
|
454
|
-
|
-
|
-
|
454
|
Strategic disposals
|
-
|
129
|
129
|
-
|
-
|
-
|
129
|
RFS Holdings minority interest
|
(12)
|
(3)
|
(15)
|
(3)
|
-
|
-
|
(18)
|
Statutory basis
|
8,841
|
7,281
|
16,122
|
(13,239)
|
(1,821)
|
(3,825)
|
(2,763)
|
(1)
|
Reallocation of £9 million between net interest income and non-interest income in respect of funding costs of rental assets.
|
(2)
|
Reallocation of £5 million between net interest income and non-interest income to record interest on financial assets and liabilities designated as at fair value through profit or loss.
|
(3)
|
Total income includes £211 million investment income, of which £119 million is included in net interest income and £92 million in non-interest income. Reallocation of £94 million between non-interest income and net interest income in respect of instalment income.
|
(4)
|
Reallocation of £96 million between net interest income and non-interest income in respect of funding costs of rental assets, £103 million and to record interest on financial assets and liabilities designated as at fair value through profit or loss, £7 million.
|
(5)
|
Comprises £1,715 million loss included in 'Income from trading activities' and £2,714 million loss included in 'Other operating income' on a statutory basis.
|
(6)
|
Included in 'Income from trading activities' on a statutory basis.
|
Net
interest
income
|
Non-
interest
income
|
Total
income
|
Operating
expenses
|
Insurance
net claims
|
Impairment
(losses)/
recoveries
|
Operating
profit/(loss)
|
|
Nine months ended 30 September 2011
|
£m
|
£m
|
£m
|
£m
|
£m
|
£m
|
£m
|
UK Retail
|
3,270
|
929
|
4,199
|
(2,039)
|
-
|
(597)
|
1,563
|
UK Corporate
|
2,334
|
1,352
|
3,686
|
(1,611)
|
-
|
(557)
|
1,518
|
Wealth
|
477
|
347
|
824
|
(637)
|
-
|
(12)
|
175
|
International Banking (1)
|
876
|
1,086
|
1,962
|
(1,247)
|
-
|
(112)
|
603
|
Ulster Bank
|
559
|
162
|
721
|
(415)
|
-
|
(1,057)
|
(751)
|
US Retail & Commercial
|
1,404
|
843
|
2,247
|
(1,626)
|
-
|
(261)
|
360
|
Markets (2)
|
47
|
3,676
|
3,723
|
(2,734)
|
-
|
19
|
1,008
|
Direct Line Group (3)
|
261
|
2,888
|
3,149
|
(637)
|
(2,183)
|
-
|
329
|
Central items
|
(164)
|
175
|
11
|
93
|
-
|
(2)
|
102
|
Core
|
9,064
|
11,458
|
20,522
|
(10,853)
|
(2,183)
|
(2,579)
|
4,907
|
Non-Core (4)
|
549
|
917
|
1,466
|
(981)
|
(256)
|
(3,168)
|
(2,939)
|
Managed basis
|
9,613
|
12,375
|
21,988
|
(11,834)
|
(2,439)
|
(5,747)
|
1,968
|
Reconciling items
|
|||||||
Own credit adjustments (5)
|
-
|
2,386
|
2,386
|
-
|
-
|
-
|
2,386
|
Asset Protection Scheme (6)
|
-
|
(697)
|
(697)
|
-
|
-
|
-
|
(697)
|
Payment Protection Insurance costs
|
-
|
-
|
-
|
(850)
|
-
|
-
|
(850)
|
Sovereign debt impairment
|
-
|
-
|
-
|
-
|
-
|
(875)
|
(875)
|
Interest rate hedge adjustments on
impaired available-for-sale
sovereign debt
|
-
|
-
|
-
|
-
|
-
|
(169)
|
(169)
|
Amortisation of purchased intangible
assets
|
-
|
-
|
-
|
(169)
|
-
|
-
|
(169)
|
Integration and restructuring costs
|
(2)
|
(3)
|
(5)
|
(581)
|
-
|
-
|
(586)
|
Gain on redemption of own debt
|
-
|
256
|
256
|
-
|
-
|
-
|
256
|
Strategic disposals
|
-
|
(22)
|
(22)
|
-
|
-
|
-
|
(22)
|
Bonus tax
|
-
|
-
|
-
|
(27)
|
-
|
-
|
(27)
|
RFS Holdings minority interest
|
(6)
|
(1)
|
(7)
|
2
|
-
|
-
|
(5)
|
Statutory basis
|
9,605
|
14,294
|
23,899
|
(13,459)
|
(2,439)
|
(6,791)
|
1,210
|
(1)
|
Reallocation of £30 million between net interest income and non-interest income in respect of funding costs of rental assets.
|
(2)
|
Reallocation of £9 million between net interest income and non-interest income to record interest on financial assets and liabilities designated as at fair value through profit or loss.
|
(3)
|
Total income includes £205 million investment income, of which £156 million is included in net interest income and £49 million in non-interest income. Reallocation of £105 million between non-interest income and net interest income in respect of instalment income.
|
(4)
|
Reallocation of £159 million between net interest income and non-interest income in respect of funding costs of rental assets, £155 million and to record interest on financial assets and liabilities designated as at fair value through profit or loss, £4 million.
|
(5)
|
Comprises £565 million gain included in 'Income from trading activities' and £1,821 million gain included in 'Other operating income' on a statutory basis.
|
(6)
|
Included in 'Income from trading activities' on a statutory basis.
|
Total income
|
Operating profit
before impairments
|
Operating profit
|
||||||
YTD
Q3 2012
|
FY 2011
|
YTD
Q3 2012
|
FY 2011
|
YTD
Q3 2012
|
FY 2011
|
|||
£m
|
£m
|
£m
|
£m
|
£m
|
£m
|
|||
Direct Line Group (1)
|
2,799
|
4,286
|
328
|
407
|
328
|
407
|
||
UK branch-based businesses
|
672
|
959
|
360
|
518
|
262
|
319
|
||
Total
|
3,471
|
5,245
|
688
|
925
|
590
|
726
|
RWAs
|
Total assets
|
Capital
|
||||||
30 September
2012
|
31 December
2011
|
30 September
2012
|
31 December
2011
|
30 September
2012
|
31 December
2011
|
|||
£bn
|
£bn
|
£bn
|
£bn
|
£bn
|
£bn
|
|||
Direct Line Group (1)
|
n/m
|
n/m
|
13.1
|
13.9
|
3.5
|
4.4
|
||
UK branch-based businesses (2)
|
10.2
|
11.1
|
19.0
|
19.3
|
1.0
|
1.1
|
||
Total
|
10.2
|
11.1
|
32.1
|
33.2
|
4.5
|
5.5
|
(1)
|
Total income includes investment income of £211 million (FY 2011 - £302 million). Total assets and estimated capital include approximately £0.9 billion of goodwill, of which £0.7 billion is attributed to Direct Line Group by RBS Group.
|
(2)
|
Estimated notional equity based on 10% of RWAs.
|
Division
|
Total
|
||||
UK
Retail
|
UK
Corporate
|
YTD
Q3 2012
|
FY 2011
|
||
£m
|
£m
|
£m
|
£m
|
||
Income statement
|
|||||
Net interest income
|
241
|
256
|
497
|
689
|
|
Non-interest income
|
64
|
111
|
175
|
270
|
|
Total income
|
305
|
367
|
672
|
959
|
|
Direct expenses
|
|||||
- staff
|
(53)
|
(64)
|
(117)
|
(158)
|
|
- other
|
(70)
|
(42)
|
(112)
|
(166)
|
|
Indirect expenses
|
(46)
|
(37)
|
(83)
|
(117)
|
|
(169)
|
(143)
|
(312)
|
(441)
|
||
Operating profit before impairment losses
|
136
|
224
|
360
|
518
|
|
Impairment losses
|
(42)
|
(56)
|
(98)
|
(199)
|
|
Operating profit
|
94
|
168
|
262
|
319
|
|
Analysis of income by product
|
|||||
Loans and advances
|
86
|
224
|
310
|
436
|
|
Deposits
|
58
|
108
|
166
|
245
|
|
Mortgages
|
106
|
-
|
106
|
134
|
|
Other
|
55
|
35
|
90
|
144
|
|
Total income
|
305
|
367
|
672
|
959
|
|
Net interest margin
|
4.64%
|
3.03%
|
3.64%
|
3.57%
|
|
Employee numbers
(full time equivalents rounded to the nearest hundred)
|
2,700
|
1,600
|
4,300
|
4,400
|
Division
|
Total
|
|||||
UK
Retail
|
UK
Corporate
|
Markets
|
30 September
2012
|
31 December
2011
|
||
£bn
|
£bn
|
£bn
|
£bn
|
£bn
|
||
Capital and balance sheet
|
||||||
Total third party assets (excluding mark-to-
market derivatives)
|
7.4
|
11.2
|
-
|
18.6
|
18.9
|
|
Loans and advances to customers (gross)
|
7.6
|
11.7
|
-
|
19.3
|
19.5
|
|
Customer deposits
|
8.5
|
12.9
|
-
|
21.4
|
21.8
|
|
Derivative assets
|
-
|
-
|
0.4
|
0.4
|
0.4
|
|
Derivative liabilities
|
-
|
-
|
-
|
-
|
0.1
|
|
Risk elements in lending
|
0.5
|
0.9
|
-
|
1.4
|
1.5
|
|
Loan:deposit ratio
|
86%
|
88%
|
-
|
87%
|
86%
|
|
Risk-weighted assets
|
3.5
|
6.7
|
-
|
10.2
|
11.1
|
Page
|
Accounting policies
|
74
|
Analysis of results
|
13
|
Balance sheet
|
19
|
Capital resources and ratios
|
18
|
Impairment losses
|
16
|
Net-interest income
|
13
|
Non-interest income
|
14
|
One-off and other items
|
17
|
Operating expenses
|
15
|
Available-for-sale reserve
|
86
|
Average balance sheet
|
68
|
Balance sheet
|
|
Consolidated
|
65
|
Summary
|
19
|
Basis of preparation
|
74
|
Business divestments
|
|
Businesses outlined for disposal
|
Appendix 2
|
Notes
|
82
|
Capital
|
92
|
Analysis of results
|
18
|
Capital resources
|
93
|
Risk asset ratios
|
92
|
Central items
|
54
|
Consolidated financial statements
|
63
|
Consolidated balance sheet
|
65
|
Consolidated income statement
|
63
|
Consolidated statement of changes in equity
|
71
|
Consolidated statement of comprehensive income
|
64
|
Notes
|
74
|
Contacts
|
xii
|
Contingent liabilities and commitments
|
86
|
Page
|
Debt securities
|
109
|
Direct Line Group
|
48
|
Dividends
|
80
|
Divisional performance
|
20
|
Central Items
|
54
|
Direct Line Group
|
48
|
International Banking
|
31
|
Markets
|
44
|
Non-Core
|
56
|
UK Corporate
|
26
|
UK Retail
|
23
|
Ulster Bank
|
35
|
US Retail & Commercial
|
38
|
Wealth
|
29
|
Earnings per share
|
81
|
Employees
|
|
Costs
|
76
|
Employee numbers
|
22
|
Financial instruments
|
84
|
Forward-looking statements
|
3
|
Funded assets by division
|
21
|
Group Chief Executive's comment
|
iv
|
Highlights
|
i
|
Impairment
|
|
Analysis of results
|
16
|
Problem debt management
|
112
|
Income statement
|
|
Consolidated
|
63
|
Summary
|
10
|
International Banking
|
31
|
Page
|
Litigation, investigations and reviews
|
87
|
Markets
|
44
|
Net interest income
|
13
|
Non-Core
|
56
|
Non-interest income
|
14
|
One-off and other items
|
17
|
Operating expenses
|
|
Analysis of results
|
15
|
Notes
|
76
|
Other developments
|
89
|
Outlook
|
xi
|
Payment Protection Insurance
|
76
|
Post balance sheet events
|
91
|
Presentation of information
|
4
|
Results presentation
|
xii
|
Results summary - statutory
|
9
|
Risk and balance sheet management
|
92
|
Capital
|
92
|
Country risk
|
127
|
Credit risk
|
105
|
Liquidity and funding risk
|
97
|
Market risk
|
122
|
Risk-weighted assets
|
|
By division
|
22
|
Capital
|
92
|
Segmental analysis
|
Appendix 1
|
Share consolidation
|
80
|
Page
|
Statement of changes in equity
|
71
|
Statement of comprehensive income
|
64
|
Strategic Plan
|
xi
|
Tax
|
78
|
UK Corporate
|
26
|
UK Retail
|
23
|
Ulster Bank
|
35
|
US Retail & Commercial
|
38
|
Value-at-risk (VaR)
|
124
|
Wealth
|
29
|
THE ROYAL BANK OF SCOTLAND GROUP plc (Registrant)
|
By:
|
/s/ Jan Cargill
|
Name:
Title:
|
Jan Cargill
Deputy Secretary
|