Form 20-F X
|
Form 40-F ___
|
Yes
|
___ |
No X
|
Page
|
|
Forward-looking statements
|
3
|
Presentation of information
|
4
|
Results summary
|
6
|
Results summary - statutory
|
9
|
Summary consolidated income statement
|
10
|
Summary consolidated balance sheet
|
12
|
Analysis of results
|
13
|
Net interest income
|
13
|
Non-interest income
|
14
|
Operating expenses
|
15
|
Impairment losses
|
16
|
One-off and other items
|
17
|
Capital resources and ratios
|
18
|
Balance sheet
|
19
|
Divisional performance
|
20
|
UK Retail
|
23
|
UK Corporate
|
26
|
Wealth
|
29
|
International Banking
|
31
|
Ulster Bank
|
35
|
US Retail & Commercial
|
38
|
Markets
|
44
|
Direct Line Group
|
48
|
Central items
|
54
|
Non-Core
|
56
|
Statutory results
|
63
|
Condensed consolidated income statement
|
63
|
Condensed consolidated statement of comprehensive income
|
64
|
Condensed consolidated balance sheet
|
65
|
Commentary on condensed consolidated balance sheet
|
66
|
Average balance sheet
|
68
|
Condensed consolidated statement of changes in equity
|
71
|
Notes
|
74
|
1. Basis of preparation
|
74
|
2. Accounting policies
|
74
|
3. Analysis of income, expenses and impairment losses
|
75
|
4. Loan impairment provisions
|
77
|
5. Tax
|
78
|
6. Profit/(loss) attributable to non-controlling interests
|
79
|
7. Dividends
|
80
|
8. Share consolidation
|
80
|
9. Earnings per ordinary and B share
|
81
|
Notes (continued)
|
Page
|
10. Discontinued operations and assets and liabilities of disposal groups
|
82
|
11. Financial instruments
|
84
|
12. Available-for-sale reserve
|
86
|
13. Contingent liabilities and commitments
|
86
|
14. Litigation, investigations and reviews
|
87
|
15. Other developments
|
89
|
16. Date of approval
|
90
|
17. Post balance sheet events
|
91
|
Risk and balance sheet management
|
92
|
Balance sheet management
|
92
|
Capital
|
92
|
Liquidity and funding risk
|
97
|
Overview
|
97
|
Funding sources
|
98
|
Liquidity portfolio
|
103
|
Net stable funding ratio
|
104
|
Credit risk
|
105
|
Financial assets
|
105
|
Problem debt management
|
112
|
Risk elements in lending
|
114
|
Impairment provisions
|
115
|
Ulster Bank Group (Core and Non-Core)
|
116
|
Market risk
|
122
|
Country risk
|
127
|
Introduction
|
127
|
Summary
|
130
|
Total eurozone
|
135
|
Ireland
|
137
|
Spain
|
140
|
Italy
|
143
|
Portugal
|
146
|
Greece
|
149
|
Additional information
|
152
|
Share information
|
152
|
Statutory results
|
152
|
Financial calendar
|
152
|
Appendix 1 Income statement reconciliations and Segmental analysis
|
|
Appendix 2 Businesses outlined for disposal
|
|
Index
|
·
|
own credit adjustments;
|
·
|
Asset Protection Scheme (APS);
|
·
|
Payment Protection Insurance (PPI) costs;
|
·
|
sovereign debt impairment;
|
·
|
interest rate hedge adjustments on impaired available-for-sale sovereign debt;
|
·
|
amortisation of purchased intangible assets;
|
·
|
integration and restructuring costs;
|
·
|
(loss)/gain on redemption of own debt;
|
·
|
strategic disposals;
|
·
|
bonus tax; and
|
·
|
RFS Holdings minority interest (RFS MI).
|
Quarter ended
|
Nine months ended
|
|||||
30 September
2012
|
30 June
2012
|
30 September
2011
|
30 September
2012
|
30 September
2011
|
||
£m
|
£m
|
£m
|
£m
|
£m
|
||
Core
|
||||||
Total income (1)
|
6,408
|
6,437
|
6,028
|
19,707
|
20,522
|
|
Operating expenses (2)
|
(3,427)
|
(3,615)
|
(3,498)
|
(10,763)
|
(10,853)
|
|
Insurance net claims
|
(596)
|
(576)
|
(696)
|
(1,821)
|
(2,183)
|
|
Operating profit before impairment losses (3)
|
2,385
|
2,246
|
1,834
|
7,123
|
7,486
|
|
Impairment losses (4)
|
(752)
|
(728)
|
(854)
|
(2,305)
|
(2,579)
|
|
Operating profit (3)
|
1,633
|
1,518
|
980
|
4,818
|
4,907
|
|
Non-Core
|
||||||
Total income (1)
|
50
|
1
|
65
|
320
|
1,466
|
|
Operating expenses (2)
|
(212)
|
(262)
|
(323)
|
(737)
|
(981)
|
|
Insurance net claims
|
-
|
-
|
(38)
|
-
|
(256)
|
|
Operating (loss)/profit before impairment losses (3)
|
(162)
|
(261)
|
(296)
|
(417)
|
229
|
|
Impairment losses (4)
|
(424)
|
(607)
|
(682)
|
(1,520)
|
(3,168)
|
|
Operating loss (3)
|
(586)
|
(868)
|
(978)
|
(1,937)
|
(2,939)
|
|
Total
|
||||||
Total income (1)
|
6,458
|
6,438
|
6,093
|
20,027
|
21,988
|
|
Operating expenses (2)
|
(3,639)
|
(3,877)
|
(3,821)
|
(11,500)
|
(11,834)
|
|
Insurance net claims
|
(596)
|
(576)
|
(734)
|
(1,821)
|
(2,439)
|
|
Operating profit before impairment losses (3)
|
2,223
|
1,985
|
1,538
|
6,706
|
7,715
|
|
Impairment losses (4)
|
(1,176)
|
(1,335)
|
(1,536)
|
(3,825)
|
(5,747)
|
|
Operating profit (3)
|
1,047
|
650
|
2
|
2,881
|
1,968
|
|
Own credit adjustments
|
(1,455)
|
(518)
|
2,622
|
(4,429)
|
2,386
|
|
Asset Protection Scheme
|
1
|
(2)
|
(60)
|
(44)
|
(697)
|
|
Payment Protection Insurance costs
|
(400)
|
(135)
|
-
|
(660)
|
(850)
|
|
Sovereign debt impairment
|
-
|
-
|
(142)
|
-
|
(875)
|
|
Other items
|
(451)
|
(96)
|
(418)
|
(511)
|
(722)
|
|
(Loss)/profit before tax
|
(1,258)
|
(101)
|
2,004
|
(2,763)
|
1,210
|
Quarter ended
|
Nine months ended
|
|||||
Key metrics
|
30 September
2012
|
30 June
2012
|
30 September
2011
|
30 September
2012
|
30 September
2011
|
|
Performance ratios
|
||||||
Core
|
||||||
- Net interest margin
|
2.15%
|
2.20%
|
2.09%
|
2.16%
|
2.19%
|
|
- Cost:income ratio (5)
|
59%
|
62%
|
66%
|
60%
|
59%
|
|
- Return on equity
|
9.7%
|
9.3%
|
6.6%
|
10.0%
|
11.4%
|
|
- Adjusted earnings/(loss) per ordinary and
B share from continuing operations (6)
|
6.1p
|
4.4p
|
(2.7p)
|
16.5p
|
11.3p
|
|
- Adjusted earnings per ordinary and
B share from continuing operations
assuming a normalised tax rate of 24.5%
(2011 - 26.5%) (6)
|
10.3p
|
9.7p
|
6.7p
|
31.5p
|
33.4p
|
|
Non-Core
|
||||||
- Net interest margin
|
0.41%
|
0.24%
|
0.50%
|
0.32%
|
0.69%
|
|
- Cost:income ratio (5)
|
nm
|
nm
|
nm
|
nm
|
81%
|
|
Group
|
||||||
- Net interest margin
|
1.94%
|
1.95%
|
1.84%
|
1.93%
|
1.94%
|
|
- Cost:income ratio (5)
|
62%
|
66%
|
71%
|
63%
|
61%
|
|
Continuing operations
|
||||||
- Basic (loss)/earnings per ordinary and B share (6,7)
|
(12.5p)
|
(4.2p)
|
11.3p
|
(30.7p)
|
(1.9p)
|
30 September
2012
|
30 June
2012
|
Change
|
31 December
2011
|
Change
|
|
Capital and balance sheet
|
|||||
Funded balance sheet (8)
|
£909bn
|
£929bn
|
(2%)
|
£977bn
|
(7%)
|
Total assets
|
£1,377bn
|
£1,415bn
|
(3%)
|
£1,507bn
|
(9%)
|
Loan:deposit ratio - Core (9)
|
91%
|
92%
|
(100bp)
|
94%
|
(300bp)
|
Loan:deposit ratio - Group (9)
|
102%
|
104%
|
(200bp)
|
108%
|
(600bp)
|
Risk-weighted assets - gross
|
£481bn
|
£488bn
|
(1%)
|
£508bn
|
(5%)
|
Benefit of Asset Protection Scheme (APS)
|
(£48bn)
|
(£53bn)
|
(9%)
|
(£69bn)
|
(30%)
|
Risk-weighted assets - net of APS
|
£433bn
|
£435bn
|
-
|
£439bn
|
(1%)
|
Total equity
|
£74bn
|
£75bn
|
(1%)
|
£76bn
|
(3%)
|
Core Tier 1 ratio*
|
11.1%
|
11.1%
|
-
|
10.6%
|
50bp
|
Tier 1 ratio
|
13.4%
|
13.4%
|
-
|
13.0%
|
40bp
|
Risk elements in lending (REIL) (10)
|
£40bn
|
£40bn
|
-
|
£41bn
|
(2%)
|
REIL as a % of gross loans and advances (11)
|
9.0%
|
8.6%
|
40bp
|
8.6%
|
40bp
|
Tier 1 leverage ratio (12)
|
15.4x
|
15.6x
|
(1%)
|
16.9x
|
(9%)
|
Tangible equity leverage ratio (13)
|
5.9%
|
6.0%
|
(10bp)
|
5.7%
|
20bp
|
Tangible net asset value per ordinary and B share (6,14)
|
476p
|
489p
|
(3%)
|
501p
|
(5%)
|
(1)
|
Excluding own credit adjustments, Asset Protection Scheme, (loss)/gain on redemption of own debt, strategic disposals and RFS Holdings minority interest.
|
(2)
|
Excluding Payment Protection Insurance costs, amortisation of purchased intangible assets, integration and restructuring costs, bonus tax and RFS Holdings minority interest.
|
(3)
|
Operating profit/(loss) before tax, own credit adjustments, Asset Protection Scheme, Payment Protection Insurance costs, sovereign debt impairment and related interest rate hedge adjustments, amortisation of purchased intangible assets, integration and restructuring costs, (loss)/gain on redemption of own debt, strategic disposals, bonus tax and RFS Holdings minority interest.
|
(4)
|
Excluding sovereign debt impairment and related interest rate hedge adjustments.
|
(5)
|
Cost:income ratio is based on total income and operating expenses as defined in (1) and (2) above and after netting insurance claims against income.
|
(6)
|
Data for 2011 have been adjusted for the sub-division and one-for-ten consolidation of ordinary shares, which took effect in June 2012.
|
(7)
|
Loss from continuing operations attributable to ordinary and B shareholders divided by the weighted average number of ordinary and effect of convertible B shares in issue.
|
(8)
|
Funded balance sheet represents total assets less derivatives.
|
(9)
|
Net of provisions, including disposal groups and excluding repurchase agreements.
|
(10)
|
Excludes disposal groups.
|
(11)
|
Includes disposal groups and excludes reverse repurchase agreements.
|
(12)
|
Tier 1 leverage ratio is total tangible assets (after netting derivatives) divided by Tier 1 capital.
|
(13)
|
Tangible equity leverage ratio is total tangible equity divided by total tangible assets (after netting derivatives).
|
(14)
|
Tangible net asset value per ordinary and B share is total tangible equity divided by the number of ordinary shares in issue and the effect of convertible B shares.
|
Quarter ended
|
Nine months ended
|
|||||
30 September
2012
|
30 June
2012
|
30 September
2011
|
30 September
2012
|
30 September
2011
|
||
£m
|
£m
|
£m
|
£m
|
£m
|
||
Summary income statement
|
||||||
Total income
|
4,859
|
6,087
|
8,603
|
16,122
|
23,899
|
|
Operating expenses
|
(4,345)
|
(4,277)
|
(4,127)
|
(13,239)
|
(13,459)
|
|
Operating (loss)/profit before impairment losses
|
(82)
|
1,234
|
3,742
|
1,062
|
8,001
|
|
Impairment losses
|
(1,176)
|
(1,335)
|
(1,738)
|
(3,825)
|
(6,791)
|
|
Operating (loss)/profit before tax
|
(1,258)
|
(101)
|
2,004
|
(2,763)
|
1,210
|
|
(Loss)/profit attributable to ordinary and B shareholders
|
(1,384)
|
(466)
|
1,226
|
(3,374)
|
(199)
|
·
|
Income of £4,859 million for the quarter ended 30 September 2012.
|
·
|
Operating loss before tax of £1,258 million for the quarter ended 30 September 2012.
|
Quarter ended
|
Nine months ended
|
|||||
30 September
2012
|
30 June
2012
|
30 September
2011
|
30 September
2012
|
30 September
2011
|
||
Core
|
£m
|
£m
|
£m
|
£m
|
£m
|
|
Net interest income
|
2,794
|
2,925
|
2,949
|
8,662
|
9,064
|
|
Non-interest income (excluding insurance net premium income)
|
2,682
|
2,583
|
2,087
|
8,246
|
8,460
|
|
Insurance net premium income
|
932
|
929
|
992
|
2,799
|
2,998
|
|
Non-interest income
|
3,614
|
3,512
|
3,079
|
11,045
|
11,458
|
|
Total income (1)
|
6,408
|
6,437
|
6,028
|
19,707
|
20,522
|
|
Operating expenses (2)
|
(3,427)
|
(3,615)
|
(3,498)
|
(10,763)
|
(10,853)
|
|
Profit before insurance net claims and impairment losses
|
2,981
|
2,822
|
2,530
|
8,944
|
9,669
|
|
Insurance net claims
|
(596)
|
(576)
|
(696)
|
(1,821)
|
(2,183)
|
|
Operating profit before impairment losses (3)
|
2,385
|
2,246
|
1,834
|
7,123
|
7,486
|
|
Impairment losses (4)
|
(752)
|
(728)
|
(854)
|
(2,305)
|
(2,579)
|
|
Operating profit (3)
|
1,633
|
1,518
|
980
|
4,818
|
4,907
|
|
Non-Core
|
||||||
Net interest income
|
79
|
48
|
129
|
191
|
549
|
|
Non-interest income (excluding insurance net premium income)
|
(29)
|
(47)
|
(108)
|
129
|
640
|
|
Insurance net premium income
|
-
|
-
|
44
|
-
|
277
|
|
Non-interest income
|
(29)
|
(47)
|
(64)
|
129
|
917
|
|
Total income (1)
|
50
|
1
|
65
|
320
|
1,466
|
|
Operating expenses (2)
|
(212)
|
(262)
|
(323)
|
(737)
|
(981)
|
|
(Loss)/profit before insurance net claims and impairment losses
|
(162)
|
(261)
|
(258)
|
(417)
|
485
|
|
Insurance net claims
|
-
|
-
|
(38)
|
-
|
(256)
|
|
Operating (loss)/profit before impairment losses (3)
|
(162)
|
(261)
|
(296)
|
(417)
|
229
|
|
Impairment losses (4)
|
(424)
|
(607)
|
(682)
|
(1,520)
|
(3,168)
|
|
Operating loss (3)
|
(586)
|
(868)
|
(978)
|
(1,937)
|
(2,939)
|
Quarter ended
|
Nine months ended
|
|||||
30 September
2012
|
30 June
2012
|
30 September
2011
|
30 September
2012
|
30 September
2011
|
||
Total
|
£m
|
£m
|
£m
|
£m
|
£m
|
|
Net interest income
|
2,873
|
2,973
|
3,078
|
8,853
|
9,613
|
|
Non-interest income (excluding insurance net premium income)
|
2,653
|
2,536
|
1,979
|
8,375
|
9,100
|
|
Insurance net premium income
|
932
|
929
|
1,036
|
2,799
|
3,275
|
|
Non-interest income
|
3,585
|
3,465
|
3,015
|
11,174
|
12,375
|
|
Total income (1)
|
6,458
|
6,438
|
6,093
|
20,027
|
21,988
|
|
Operating expenses (2)
|
(3,639)
|
(3,877)
|
(3,821)
|
(11,500)
|
(11,834)
|
|
Profit before insurance net claims and impairment losses
|
2,819
|
2,561
|
2,272
|
8,527
|
10,154
|
|
Insurance net claims
|
(596)
|
(576)
|
(734)
|
(1,821)
|
(2,439)
|
|
Operating profit before impairment losses (3)
|
2,223
|
1,985
|
1,538
|
6,706
|
7,715
|
|
Impairment losses (4)
|
(1,176)
|
(1,335)
|
(1,536)
|
(3,825)
|
(5,747)
|
|
Operating profit (3)
|
1,047
|
650
|
2
|
2,881
|
1,968
|
|
Own credit adjustments
|
(1,455)
|
(518)
|
2,622
|
(4,429)
|
2,386
|
|
Asset Protection Scheme
|
1
|
(2)
|
(60)
|
(44)
|
(697)
|
|
Payment Protection Insurance costs
|
(400)
|
(135)
|
-
|
(660)
|
(850)
|
|
Sovereign debt impairment
|
-
|
-
|
(142)
|
-
|
(875)
|
|
Amortisation of purchased intangible assets
|
(47)
|
(51)
|
(69)
|
(146)
|
(169)
|
|
Integration and restructuring costs
|
(257)
|
(213)
|
(233)
|
(930)
|
(586)
|
|
(Loss)/gain on redemption of own debt
|
(123)
|
-
|
1
|
454
|
256
|
|
Strategic disposals
|
(23)
|
160
|
(49)
|
129
|
(22)
|
|
Other items
|
(1)
|
8
|
(68)
|
(18)
|
(201)
|
|
(Loss)/profit before tax
|
(1,258)
|
(101)
|
2,004
|
(2,763)
|
1,210
|
|
Tax charge
|
(30)
|
(290)
|
(791)
|
(459)
|
(1,436)
|
|
(Loss)/profit from continuing operations
|
(1,288)
|
(391)
|
1,213
|
(3,222)
|
(226)
|
|
Profit/(loss) from discontinued operations, net of tax
|
5
|
(4)
|
6
|
6
|
37
|
|
(Loss)/profit for the period
|
(1,283)
|
(395)
|
1,219
|
(3,216)
|
(189)
|
|
Non-controlling interests
|
(3)
|
5
|
7
|
16
|
(10)
|
|
Preference share dividends
|
(98)
|
(76)
|
-
|
(174)
|
-
|
|
(Loss)/profit attributable to ordinary and B shareholders
|
(1,384)
|
(466)
|
1,226
|
(3,374)
|
(199)
|
30 September
2012
|
30 June
2012
|
31 December
2011
|
|
£m
|
£m
|
£m
|
|
Net loans and advances to banks (1,2)
|
38,347
|
39,436
|
43,870
|
Net loans and advances to customers (1,2)
|
423,155
|
434,965
|
454,112
|
Reverse repurchase agreements and stock borrowing
|
97,935
|
97,901
|
100,934
|
Debt securities and equity shares
|
193,249
|
200,717
|
224,263
|
Other assets (3)
|
156,037
|
155,738
|
154,070
|
Funded assets
|
908,723
|
928,757
|
977,249
|
Derivatives
|
468,171
|
486,432
|
529,618
|
Total assets
|
1,376,894
|
1,415,189
|
1,506,867
|
Bank deposits (2,4)
|
58,127
|
67,619
|
69,113
|
Customer deposits (2,4)
|
412,712
|
412,769
|
414,143
|
Repurchase agreements and stock lending
|
142,565
|
128,075
|
128,503
|
Debt securities in issue
|
104,157
|
119,855
|
162,621
|
Settlement balances and short positions
|
46,989
|
53,502
|
48,516
|
Subordinated liabilities
|
25,309
|
25,596
|
26,319
|
Other liabilities (3)
|
50,842
|
51,812
|
57,616
|
Liabilities excluding derivatives
|
840,701
|
859,228
|
906,831
|
Derivatives
|
462,300
|
480,745
|
523,983
|
Total liabilities
|
1,303,001
|
1,339,973
|
1,430,814
|
Owners' equity
|
72,699
|
74,016
|
74,819
|
Non-controlling interests
|
1,194
|
1,200
|
1,234
|
Total liabilities and equity
|
1,376,894
|
1,415,189
|
1,506,867
|
Memo: Tangible equity (5)
|
53,157
|
54,384
|
55,217
|
(1)
|
Excluding reverse repurchase agreements and stock borrowing.
|
(2)
|
Excludes disposal groups (see page 82).
|
(3)
|
Includes disposal groups (see page 82).
|
(4)
|
Excluding repurchase agreements and stock lending.
|
(5)
|
Tangible equity is equity attributable to ordinary and B shareholders less intangible assets.
|
Quarter ended
|
Nine months ended
|
|||||
30 September
2012
|
30 June
2012
|
30 September
2011
|
30 September
2012
|
30 September
2011
|
||
Net interest income
|
£m
|
£m
|
£m
|
£m
|
£m
|
|
Net interest income (1)
|
2,866
|
2,979
|
3,074
|
8,853
|
9,608
|
|
Average interest-earning assets
|
587,291
|
612,995
|
663,956
|
613,788
|
661,416
|
|
Net interest margin
|
||||||
- Group
|
1.94%
|
1.95%
|
1.84%
|
1.93%
|
1.94%
|
|
- Retail & Commercial (2)
|
2.92%
|
2.94%
|
2.94%
|
2.92%
|
2.99%
|
|
- Non-Core
|
0.41%
|
0.24%
|
0.50%
|
0.32%
|
0.69%
|
(1)
|
For further analysis and details of adjustments refer to pages 69 and 70.
|
(2)
|
Retail & Commercial (R&C) comprises the UK Retail, UK Corporate, Wealth, International Banking, Ulster Bank and US R&C divisions.
|
·
|
Group NIM declined marginally to 1.94% from 1.95% with continued margin pressure in Retail & Commercial more than offsetting decreases in liquidity and funding costs across the Group following further run-down of low-yielding assets.
|
·
|
Retail & Commercial NIM fell by 2 basis points to 2.92% largely reflecting downward pressure on deposit margins in UK Retail and UK Corporate, and lower investment income in US Retail & Commercial.
|
·
|
Group net interest income decreased by £208 million, 7%, largely driven by a decline in interest earning assets of 12%. A 5% decline in Retail & Commercial interest earning assets and continued balance sheet run-off in Non-Core drove the reduction.
|
·
|
The decline in Retail & Commercial net interest income was primarily due to a targeted decrease in loans and advances in International Banking and the impact of lower long-term interest hedge income and the high cost of deposits in UK Retail.
|
·
|
Group NIM increased by 10 basis points to 1.94% driven by a decrease in liquidity and funding costs managed at the Group level and the continued run-off of low margin Non-Core balances.
|
Quarter ended
|
Nine months ended
|
|||||
30 September
2012
|
30 June
2012
|
30 September
2011
|
30 September
2012
|
30 September
2011
|
||
Non-interest income
|
£m
|
£m
|
£m
|
£m
|
£m
|
|
Net fees and commissions
|
1,062
|
1,136
|
1,148
|
3,395
|
3,907
|
|
Income from trading activities
|
769
|
931
|
282
|
2,964
|
3,071
|
|
Other operating income
|
822
|
469
|
549
|
2,016
|
2,122
|
|
Non-interest income (excluding insurance net premium income)
|
2,653
|
2,536
|
1,979
|
8,375
|
9,100
|
|
Insurance net premium income
|
932
|
929
|
1,036
|
2,799
|
3,275
|
|
Total non-interest income
|
3,585
|
3,465
|
3,015
|
11,174
|
12,375
|
·
|
Non-interest income increased by £120 million, 3%, primarily due to an increase of £325 million in realised bond gains as the Group repositioned its liquidity portfolio, partially offset by a decrease in Retail & Commercial.
|
·
|
Retail & Commercial non-interest income fell by 6%, largely reflecting the non-recurrence of a £47 million Q2 2012 gain on the sale of Visa B shares in US Retail & Commercial and a decline in the fair value of a property-related investment in UK Corporate of £25 million.
|
·
|
Income from trading activities fell by £162 million, primarily due to an increase in trading losses in Non-Core of £72 million as the business continued to de-risk its markets exposures.
|
·
|
Insurance net premium income remained flat, reflecting stable in-force policies in a competitive market place.
|
·
|
Non-interest income was 19% higher primarily as a result of a £652 million increase in income from trading activities in Markets, reflecting a significant improvement in the credit environment. This was partially offset by a decrease in Retail & Commercial.
|
·
|
Retail & Commercial non-interest income was £146 million lower, primarily reflecting negative movements on credit hedging activity within the lending portfolio in International Banking and a decline in the fair value of a property-related investment in UK Corporate. Changes in customer behaviour and sluggish transaction volumes also drove a decrease in UK Retail.
|
·
|
Insurance net premium income fell by £104 million, 10%, largely driven by actions to improve the quality of the motor book resulting in lower written premiums.
|
Quarter ended
|
Nine months ended
|
|||||
30 September
2012
|
30 June
2012
|
30 September
2011
|
30 September
2012
|
30 September
2011
|
||
Operating expenses
|
£m
|
£m
|
£m
|
£m
|
£m
|
|
Staff expenses
|
1,943
|
2,036
|
1,963
|
6,200
|
6,382
|
|
Premises and equipment
|
552
|
523
|
584
|
1,625
|
1,703
|
|
Other
|
770
|
936
|
858
|
2,525
|
2,557
|
|
Administrative expenses
|
3,265
|
3,495
|
3,405
|
10,350
|
10,642
|
|
Depreciation and amortisation
|
374
|
382
|
416
|
1,150
|
1,192
|
|
Operating expenses
|
3,639
|
3,877
|
3,821
|
11,500
|
11,834
|
|
Insurance net claims
|
596
|
576
|
734
|
1,821
|
2,439
|
|
Staff costs as a % of total income
|
30%
|
32%
|
32%
|
31%
|
29%
|
·
|
Group operating expenses fell by 6%, largely driven by the continued run-down of Non-Core and lower staff expenses in Markets and International Banking. An additional charge of £50 million was taken in relation to the June technology incident, compared with a charge of £125 million in Q2 2012.
|
·
|
Core cost:income ratio improved from 62% in Q2 2012 to 59%, largely due to a strict focus on cost-management in all of the Group's businesses. The Retail & Commercial cost:income ratio remained at 57%, with UK Retail improving to 51%.
|
·
|
Insurance net claims increased by 3% primarily due to a smaller release of reserves compared with Q2 2012.
|
·
|
Group operating expenses were 5% lower, predominantly driven by a 34% decrease in Non-Core expenses as the division continued to shrink. An additional driver was the 15% fall in International Banking costs, due to planned headcount reduction and tight management of technology and discretionary costs following the restructuring of the business announced in January 2012.
|
·
|
Core cost:income ratio improved by 7 percentage points to 59% from 66% in Q3 2011. This was driven by a Group-wide focus on managing expenses and an improved business performance and market environment for the Markets businesses.
|
Quarter ended
|
Nine months ended
|
|||||
30 September
2012
|
30 June
2012
|
30 September
2011
|
30 September
2012
|
30 September
2011
|
||
Impairment losses
|
£m
|
£m
|
£m
|
£m
|
£m
|
|
Loan impairment losses
|
1,183
|
1,435
|
1,452
|
3,913
|
5,587
|
|
Securities impairment losses
|
(7)
|
(100)
|
84
|
(88)
|
160
|
|
Group impairment losses
|
1,176
|
1,335
|
1,536
|
3,825
|
5,747
|
|
Loan impairment losses
|
||||||
- individually assessed
|
661
|
945
|
823
|
2,351
|
3,942
|
|
- collectively assessed
|
562
|
534
|
689
|
1,691
|
2,000
|
|
- latent
|
(40)
|
(56)
|
(60)
|
(153)
|
(355)
|
|
Customer loans
|
1,183
|
1,423
|
1,452
|
3,889
|
5,587
|
|
Bank loans
|
-
|
12
|
-
|
24
|
-
|
|
Loan impairment losses
|
1,183
|
1,435
|
1,452
|
3,913
|
5,587
|
|
Core
|
751
|
719
|
817
|
2,266
|
2,479
|
|
Non-Core
|
432
|
716
|
635
|
1,647
|
3,108
|
|
Group
|
1,183
|
1,435
|
1,452
|
3,913
|
5,587
|
|
Customer loan impairment charge as a % of gross loans and advances (1)
|
||||||
Group
|
1.0%
|
1.2%
|
1.1%
|
1.1%
|
1.5%
|
|
Core
|
0.7%
|
0.7%
|
0.8%
|
0.8%
|
0.8%
|
|
Non-Core
|
2.8%
|
4.2%
|
2.8%
|
3.6%
|
4.6%
|
(1)
|
Customer loan impairment charge as a percentage of gross customer loans and advances excluding reverse repurchase agreements and including disposal groups.
|
·
|
Loan impairment losses were down 18%. In the Non-Core portfolio, loan impairments fell by 40%, with the non-repeat of a large provision in Project Finance in Q2 2012. This was partially offset by a 4% increase in Core loan impairments, largely reflecting a small number of significant individual cases in UK Corporate.
|
·
|
Credit losses improved in International Banking, with the non-repeat of a single name impairment in Q2 2012. Lower specific impairments were also recorded in Wealth.
|
·
|
Core and Non-Core Ulster Bank loan impairments improved by £21 million, 4%.
|
·
|
Loan impairment losses fell by 19%, largely driven by a significant reduction in Non-Core impairments, particularly in exposures originating in UK Corporate and Ulster Bank.
|
·
|
Retail was the main driver of the 8% decrease in Core loan impairment losses, as credit metrics and book quality continued to improve. This was partly offset by the increase in UK Corporate loan impairments in Q3 2012.
|
Quarter ended
|
Nine months ended
|
|||||
30 September
2012
|
30 June
2012
|
30 September
2011
|
30 September
2012
|
30 September
2011
|
||
One-off and other items
|
£m
|
£m
|
£m
|
£m
|
£m
|
|
Own credit adjustments*
|
(1,455)
|
(518)
|
2,622
|
(4,429)
|
2,386
|
|
Asset Protection Scheme
|
1
|
(2)
|
(60)
|
(44)
|
(697)
|
|
Payment Protection Insurance costs
|
(400)
|
(135)
|
-
|
(660)
|
(850)
|
|
Sovereign debt impairment (1)
|
-
|
-
|
(142)
|
-
|
(875)
|
|
Amortisation of purchased intangible assets
|
(47)
|
(51)
|
(69)
|
(146)
|
(169)
|
|
Integration and restructuring costs
|
(257)
|
(213)
|
(233)
|
(930)
|
(586)
|
|
(Loss)/gain on redemption of own debt
|
(123)
|
-
|
1
|
454
|
256
|
|
Strategic disposals**
|
(23)
|
160
|
(49)
|
129
|
(22)
|
|
Other
|
||||||
- Bonus tax
|
-
|
-
|
(5)
|
-
|
(27)
|
|
- RFS Holdings minority interest
|
(1)
|
8
|
(3)
|
(18)
|
(5)
|
|
- Interest rate hedge adjustments on impaired available-for-sale sovereign debt
|
-
|
-
|
(60)
|
-
|
(169)
|
|
(2,305)
|
(751)
|
2,002
|
(5,644)
|
(758)
|
||
* Own credit adjustments impact:
|
||||||
Income from trading activities
|
(435)
|
(271)
|
735
|
(1,715)
|
565
|
|
Other operating income
|
(1,020)
|
(247)
|
1,887
|
(2,714)
|
1,821
|
|
Own credit adjustments
|
(1,455)
|
(518)
|
2,622
|
(4,429)
|
2,386
|
|
**Strategic disposals
|
||||||
(Loss)/gain on sale and provision for loss on disposal of investments in:
|
||||||
- RBS Aviation Capital
|
-
|
197
|
-
|
197
|
-
|
|
- Global Merchant Services
|
-
|
-
|
-
|
-
|
47
|
|
- Other
|
(23)
|
(37)
|
(49)
|
(68)
|
(69)
|
|
(23)
|
160
|
(49)
|
129
|
(22)
|
(1)
|
In the second quarter of 2011, the Group recorded an impairment loss of £733 million in respect of its AFS portfolio of Greek government debt as a result of Greece's continuing fiscal difficulties. In Q1 2012, as part of Private Sector Involvement in the Greek government bail-out, the vast majority of this portfolio was exchanged for Greek sovereign debt and European Financial Stability Facility notes; the Greek sovereign debt received in the exchange was sold.
|
·
|
The own credit adjustment charge in Q3 2012 was £1,455 million, compared with a smaller charge of £518 million in Q2 2012, as the Group's credit spreads tightened by a further 57 basis points in the quarter.
|
·
|
An additional £400 million provision relating to Payment Protection Insurance was taken, bringing the cumulative charge to £1.7 billion, of which £1.0 billion in redress had been paid by 30 September 2012.
|
·
|
Integration and restructuring costs increased by 21% to £257 million, largely driven by preparations for the divestment of UK branch-based businesses.
|
·
|
The movement in one-off and other items in the period was predominantly driven by the significant tightening of the Group's credit spreads compared with a large widening in Q3 2011.
|
Capital resources and ratios
|
30 September
2012
|
30 June
2012
|
31 December
2011
|
Core Tier 1 capital
|
£48bn
|
£48bn
|
£46bn
|
Tier 1 capital
|
£58bn
|
£58bn
|
£57bn
|
Total capital
|
£63bn
|
£63bn
|
£61bn
|
Risk-weighted assets
|
|||
- gross
|
£481bn
|
£488bn
|
£508bn
|
- benefit of Asset Protection Scheme
|
(£48bn)
|
(£53bn)
|
(£69bn)
|
Risk-weighted assets
|
£433bn
|
£435bn
|
£439bn
|
Core Tier 1 ratio (1)
|
11.1%
|
11.1%
|
10.6%
|
Tier 1 ratio
|
13.4%
|
13.4%
|
13.0%
|
Total capital ratio
|
14.6%
|
14.6%
|
13.8%
|
(1)
|
The benefit of APS in the Core Tier 1 ratio was 71 basis points at 30 September 2012 (30 June 2012 - 77 basis points; 31 December 2011 - 90 basis points).
|
·
|
The Group's Core Tier 1 ratio remained strong at 11.1%. Gross risk-weighted assets (RWAs) fell by £7 billion reflecting a reduction in market risk coupled with balance sheet contraction.
|
·
|
The impact of the Asset Protection Scheme (APS) on the Core Tier 1 ratio continued to decline from 77 basis points at 30 June 2012 to 71 basis points at 30 September 2012.
|
·
|
The Core Tier 1 ratio increased by 50 basis points compared with 31 December 2011, driven by a 5% reduction in gross RWAs, lower regulatory capital deductions and the issuance of new shares.
|
·
|
Gross RWAs fell by £27 billion, excluding the effect of the APS. Post APS RWAs decreased by £6 billion.
|
Balance sheet
|
30 September
2012
|
30 June
2012
|
31 December
2011
|
Funded balance sheet (1)
|
£909bn
|
£929bn
|
£977bn
|
Total assets
|
£1,377bn
|
£1,415bn
|
£1,507bn
|
Loans and advances to customers (2)
|
£443bn
|
£455bn
|
£474bn
|
Customer deposits (3)
|
£435bn
|
£435bn
|
£437bn
|
Loan:deposit ratio - Core (4)
|
91%
|
92%
|
94%
|
Loan:deposit ratio - Group (4)
|
102%
|
104%
|
108%
|
Short-term wholesale funding (5)
|
£49bn
|
£62bn
|
£102bn
|
Wholesale funding (5)
|
£159bn
|
£181bn
|
£226bn
|
Liquidity portfolio
|
£147bn
|
£156bn
|
£155bn
|
(1)
|
Funded balance sheet represents total assets less derivatives.
|
(2)
|
Excluding reverse repurchase agreements and stock borrowing, and including disposal groups.
|
(3)
|
Excluding repurchase agreements and stock lending, and including disposal groups.
|
(4)
|
Net of provisions, including disposal groups and excluding repurchase agreements. Excluding disposal groups, the loan:deposit ratios of Core and Group at 30 September 2012 were 91% and 103% respectively (30 June 2012 - 92% and 105% respectively; 31 December 2011 - 94% and 110% respectively).
|
(5)
|
Excluding derivative collateral.
|
·
|
The Group's funded balance sheet contracted by a further £20 billion to £909 billion, driven by a £7 billion reduction in Non-Core funded assets and lower International Banking and Ulster Bank balances.
|
·
|
Loans and advances to customers fell by 3%, largely due to Non-Core run-down and targeted reductions in the International Banking portfolio. Customer deposits were flat as growth in US Retail & Commercial was offset by a marginal decline in UK Corporate.
|
·
|
The Group loan:deposit ratio improved from 104% to 102%, while the Core and Retail & Commercial loan:deposit ratios improved to 91% in the quarter.
|
·
|
Significant falls in Non-Core (£29 billion), International Banking (£12 billion) and Markets (£10 billion) were the main elements in a £68 billion decrease in the Group's funded balance sheet in the period. Non-Core's focused asset disposal programme, including the sale of RBS Aviation Capital, planned loan portfolio reductions in International Banking and initiatives to reduce balance sheet usage in Markets drove these movements.
|
·
|
Customer deposits were flat as strong deposit growth in UK Retail was offset by lower deposit balances in International Banking as a result of difficult market conditions and strong competition. Loans and advances to customers fell by 7%, largely as a result of sales and run-off in Non-Core.
|
·
|
The Group loan:deposit ratio strengthened by 600 basis points from 108%, with Core and Retail & Commercial ratios improving by 300 basis points and 400 basis points, respectively.
|
THE ROYAL BANK OF SCOTLAND GROUP plc (Registrant)
|
By:
|
/s/ Jan Cargill
|
Name:
Title:
|
Jan Cargill
Deputy Secretary
|